There are newer employer reviews for Phoenix House
There are newer employer reviews for Phoenix House

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Helpful (3)

Disparity among ranks/positions

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Phoenix House full-time

Doesn't Recommend
Doesn't Recommend

Pros

Do great work for clients few want to deal with. Most people are there because they are committed and passionate about helping the alcoholic and drug addict. They are really trying to improve services. Have moved to an electronic health record. Room for advancement for good, hard working enrty or counseling positions.

Cons

Executive compensation is good--too good for how the front line workers are paid. Most of staff delivering services and managing are not well educated. Old modified therapeutic community is out-of-date model. Leadership changes in late 2012 have shifted a lot of the culture. Huge turnover.

Advice to Management

Pay counselors more, hire top management with human service experience and put people in recovery and addiction experts on your board.

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  1. Helpful (2)

    Extremely dissatisfied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substance Abuse Counselor in Citra, FL
    Former Employee - Substance Abuse Counselor in Citra, FL

    I worked at Phoenix House full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The clients truly are there to better themselves, especially given their past histories.

    Cons

    Management does not back clinical staff, nor does it abide by what their promotional materials say that are distributed to potential clients and their family members.

    Advice to Management

    Concentrate more on what your original purpose was when founding the company. Treat clients as something more than just a paysource and help them receive the treatment they have sought out.


  2. Helpful (2)

    horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Substance Abuse Counselor in Lake View Terrace, CA
    Current Employee - Substance Abuse Counselor in Lake View Terrace, CA

    I have been working at Phoenix House full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The kids you work with really touch your heart

    Cons

    the employees, management sucks, things are always changing without notice. You feel like a name on a list not a valued employee


There are newer employer reviews for Phoenix House
There are newer employer reviews for Phoenix House

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