There are newer employer reviews for Phoenix House

4 people found this helpful  

Low pay high stress but fun

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Phoenix House

Pros

Love client interaction
Easy to work
Decent co workers
Good location
A lot of time spent in supervision
Yup yup yup

Cons

Micro managed style and a consistent sense of everything is a disaster
poor parking
Under payed compared to similar jobs in the area
Responsibilities tacked on under " all other duties assigned by manager"

Advice to ManagementAdvice

Keep in Ming the people that work under the director are not clients and should not be treated that way watch you directors and make sure they are not using there power to turn a smooth running program into a stressful sauce pot

Doesn't Recommend
Neutral Outlook
No opinion of CEO

33 Other Employee Reviews for Phoenix House (View Most Recent)

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  1. 6 people found this helpful  

    Bad benefits/low pay = high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Phoenix House full-time (more than an year)

    Pros

    Phoenix House Foundation, the organization's headquarters, is very professional and a great place to gain communications/development/research experience at a large nonprofit. My department functions well and accomplishes a great deal with less resources than other organizations.

    Cons

    There is a huge income gap between the senior management and counselors who provide our clients with services. Benefits are very poor, morale is low, work culture is rigid and punitive, and turnover is very high.

    Advice to ManagementAdvice

    Provide better benefits, a more flexible work culture, and higher pay--even if it means reducing salaries at the top.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Disparity among ranks/positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix House full-time

    Pros

    Do great work for clients few want to deal with. Most people are there because they are committed and passionate about helping the alcoholic and drug addict. They are really trying to improve services. Have moved to an electronic health record. Room for advancement for good, hard working enrty or counseling positions.

    Cons

    Executive compensation is good--too good for how the front line workers are paid. Most of staff delivering services and managing are not well educated. Old modified therapeutic community is out-of-date model. Leadership changes in late 2012 have shifted a lot of the culture. Huge turnover.

    Advice to ManagementAdvice

    Pay counselors more, hire top management with human service experience and put people in recovery and addiction experts on your board.

    Doesn't Recommend
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