There are newer employer reviews for Phoenix House

 

It got worse

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Substance Abuse Counselor  in  Santa Ana, CA
Former Employee - Substance Abuse Counselor in Santa Ana, CA

I worked at Phoenix House full-time for more than a year

Pros

The clients and the Kaiser benefits

Cons

The employees are sicker than the clients and need help. They plot and hurt clients and cats on their property. I have never seen anything like it in my life and hope to never work with counselors like them again. The pay is bad so the employees are bad and I do mean bad

Advice to ManagementAdvice

When someone comes to you with proof of bad things going on and is trying to help you call and talk to your employees and send out your own surveys to the clients. Many of your counselors should be in jail for hurting clients and animals not just fired for what they do.

Doesn't Recommend
Negative Outlook
No opinion of CEO

31 Other Employee Reviews for Phoenix House (View Most Recent)

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  1. 1 person found this helpful  

    Program Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director  in  Arlington, VA
    Current Employee - Program Director in Arlington, VA

    I have been working at Phoenix House full-time for more than 3 years

    Pros

    I advanced in the organization quickly. I was able to hire my own team

    Cons

    We are a 24/7 facility including holiday's. Burnout is common.

    Advice to ManagementAdvice

    Offer supervision for those going for licensure

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Strong Mission, Bad Management Across The Board

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Phoenix House full-time for more than 5 years

    Pros

    Many training oppourtunities available to staff, this is very strong. Salaries are very low, no matter how much they say they are competative, they are not, especially with the workloads and stress put on staff.

    Cons

    Minimal appreciation, no cost of living increases 8 years+, but there are always senior vp & executive vp's bonuses and salary increases in that area.

    Advice to ManagementAdvice

    Most department heads, supervisors have very bad people skills, unable to manage staff or handle their own workloads.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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