Phonak
2.8 of 5 22 reviews
www.phonak.com Warrenville, IL 500 to 999 Employees

22 Employee Reviews (View Most Recent)

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1 person found this helpful  

Love the People of Phonak

Manager (Current Employee)
Warrenville, IL

I have been working at Phonak full-time for more than a year

ProsThe Customer Service team is warm and helpful. There is genuine concern for fellow colleagues. Management listens sincerely to the needs of the staff and strive to promote a spirit of cooperation. The management team actively engages it's employees through various communications, town-halls, huddles and recognizes the team in Customer Service each with a week of fun and food. Events are planned in effort to help boost morale and a

ConsPhonak is a company experiencing typical :"growing pains". Systems and processes require updating.

Advice to Senior ManagementImprove communication from Senior Management team to front line employees. More involvement with customer facing staff.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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Passionate about helping the hearing impaired

Anonymous Employee (Current Employee)
Warrenville, IL

I have been working at Phonak full-time for more than 8 years


Pros: core values, make a difference, always learning daily. Job advancement possibilities.… Cons: fast paced, stressful if you are unable to multi-task, could seem… Advice to Senior Management: Lead by example. Work on team building and positive reinforcement. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

There are better places to work than here.

Anonymous Employee (Current Employee)
Warrenville, IL

I have been working at Phonak full-time for more than a year


Pros: Excellent products; sales staff and customer care really want to… Cons: Senior Leadership does not follow any process and does not care to improve. Major changes needed for this compay to retain good employees. … Advice to Senior Management: It is not a popularity contest, it is a business! No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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