Physio-Control
2.4 of 5 41 reviews
www.physio-control.com Redmond, WA 1000 to 5000 Employees

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Big Visions, poor execution

Anonymous Employee (Former Employee)
Redmond, WA

I worked at Physio-Control full-time for more than 3 years

ProsAbility to develop life saving devices and work with some very talented people

ConsInfighting, folks unwilling or afraid to speak up, inadequate resources and the typical Seattle passive aggressive behavior where folks 'agree' within a meeting and then do everything outside a meeting to sabotage the 'agreement.' It is a place where the appearance of agreeing is valued more than actually performing the work. The company has a very top-heavy management system (13 VPS for a company of <500) in which VP's are managing at the level of directors resulting in micromanagement of talented people as well as overlapping and conflicting processes and databases that are roadblocks to teams.

Advice to Senior ManagementThe CEO and CFO needs to start being proactive in dealing with problems, rather than repeatedly shooting the messenger when they hear information on project costs where others have told them the same costs and risks . Effective risk management is risk management where all information is heard; and then used to mitigate a situation rather than burying one's head in the sand.

Be more proactive, and make decisions in a timely fashion to scrap or eliminate a project when the cost (resource time + materials+test + process change time) to rework/repair/save the inventory is the same or greater than the inventory value. Not all inventory can or should be saved and not all projects deserve to move forward, hence the term 'sunk' cost. Ignoring a problem does not make it go away, it only grows larger, riskier, and more expensive to solve.

 Be bold and eliminate some of their oldest product lines this year and start obsoleting several of their newer product lines within 5 years of their release to the market place rather than keep extending them past their 8 year lifecycle because the customers love them.

Of course the customer loves them! They get continuing service on a 15-20 year old product and don't have to invest or learn in anything new regarding the product. What does the company get in return? The company faces increased cost and regulatory risks from evolving and tougher manufacturing and engineering standards on products that were designed to simpler standards and with obsoleted parts that require redesigns.

The upshot of maintaining product lines older than 8 years old? Most of your resources (manufacturing + engineering) are applied to sustaining work, working recalls, and the company enters a vicious cycle of how to do NPI with inadequate resources as well as maintain the infrastructure to support very old product lines. This is a recipe for political infighting, multiple reorganizations per year, late projects, and arguments between departments, mistakes, regulatory heavy-handedness, and folks afraid to speak the truth. A company that has endured two consent decrees within ten years is a company that has ineffectual top-level management and an inability or unwillingness of that top-line management to effectively address problems as they occur.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
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  • Disapproves of CEO

 

Couldn't live up to their incoming quality goals (supplied material) so they reduced requirements & laidoff inspectors

Anonymous Employee (Current Employee)
Redmond, WA

I have been working at Physio-Control full-time for more than 8 years


Pros: Honorable company mission, Very nice facility, many temporary jobs available. Cons: Still recovering from critical mistakes made by management which caused FDA consent decree lasting… Advice to Senior Management: Do what you say you do. The develop new technologies. Too many… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Honesty is a Joke - Promises are broken - PIPs are common - Stay Away

Anonymous Employee (Former Employee)
Redmond, WA

I worked at Physio-Control


Pros: Good Product, Life Saving Products and good and talented team… Cons: No path to progress. Promises are made and are broken easily from the managers. PIPs are normal way of doing business. No respect within the team members… Advice to Senior Management: Develop talent and stop burning people. No, I would not recommend this company to a friend More

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