There are newer employer reviews for Pier 1 Imports

 

Great college job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Associate  in  Anchorage, AK
Current Employee - Sales Associate in Anchorage, AK

I have been working at Pier 1 Imports

Pros

- Great co-workers
-No trash talking or gossip
- Great opportunities to learn about sales goal and numbers, they include you in the sales rather than hiding them from you
- 25% discount to employees
- The more money the company makes the more payroll hours they have to extend shifts and add hours, hardworking employees get a chance to make a few extra bucks
-Managers are smart and experienced
-Managers are good with giving time off if it is requested in advance
-You know what your schedule is at least a week in advance
-You are allowed flexible hours, great for college students are working parents
-Pressure to open Pier 1 rewards cards can be high, but you only get encouragement when you have trouble, and you get praise when you do, you aren't a "failure" if you can't.
- You get opportunities to do fun things, like set up for new events, and get some artistic freedom in how things are displayed
-10 minute break for a 5 hour shift (paid) and a 30 break for any shift over 5 hours (unpaid)

Cons

- During the holiday's there were less hours for the permanent employees (people not JUST there for the holidays), we lost 5 or so hours a week for about a month while the seasonal employees got the same. When the season picked up and the store hours extended we went back to normal hours though.
-Some of the training during the holidays was less than desired, I was constantly having to do things for, or redo things that seasonal employees messed up.

Advice to ManagementAdvice

Let your employees know when they are doing a good job, and give them opportunities to advance or work more hours.

Recommends
Approves of CEO

575 Other Employee Reviews for Pier 1 Imports (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    sad to say but this job was not helpful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  Portland, OR
    Former Employee - Seasonal Sales Associate in Portland, OR

    I worked at Pier 1 Imports

    Pros

    good way to pick up some extra hours during the holidays
    employee discount on their lovely products
    friendly coworkers
    free workout

    Cons

    they do not allow employees to EVER exceed (20) hours per week - and over 20 hours a week is required to receive any benefits
    seasonal employees are at the bottom of the food chain and do not get trained well
    shifts were mostly to unload truck or help handle Xmas Holiday traffic.
    shifts (for seasonal employees at least) were not frequent enough to be able to witness the EXTREMELY FREQUENT changes they make to all their displays... resulting in some awkward moments when customer asked where to find things, etc. (all your best intentions and trying very hard to be observant will be in vain. i really can't stress this enough.)
    work was surprisingly exhausting and included moving EXTREMELY heavy displays around, lifting plenty of furniture or resetting statements full of dishes.backbreaking labor

    Advice to ManagementAdvice

    if you must hire so many seasonal employees for Christmas, i'd highly recommend to hire them a little bit earlier before the season starts so they can:
    1) learn the store for a bit, and not get thrown straight into resetting huge statements full of dishes/furniture/moving incredibly heavy stuff around!! or unloading truck until 1, sometimes 2 in the morning. some of us take public transit you know. these stores are huge and everything constantly moves around.
    2) take a little time to train carefully, ease into hard-selling the Pier1 credit card a little bit more gently, instead of hanging the weight of the world on it
    3) give a fair warning when you hire that they'll probably only be getting like, 10 hours a week, so definitely only take the job if one has no real financial responsibilities, or only to supplement another job's income.
    4) be up-front about the on-call nature of the job. don't mess with these weird "flex shifts", most people find them insanely inconvenient and just kinda degrading.
    5) updates to training materials are badly needed, maybe create some materials that show how to sell specific types of furniture, how to match home decors together, etc etc. it's not a given that anyone is going to really KNOW how to do this. or at least do it as well as seems to be expected.
    6) also, you desperately need to get rid of the ONLY EVER using "SHE" as the pronoun in all the corporate print-outs. that's just bizarre and slightly offensive, considering how many men not only shop there, but work there too.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Great Unique Products, Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Riverside, CA
    Current Employee - Sales Associate in Riverside, CA

    I have been working at Pier 1 Imports

    Pros

    25% discount
    Pier 1 bucks occasionally
    Occasional bonus twice a year if sales goals exceed current goal
    Great unique products
    Great Co-Workers if you're lucky

    Cons

    Too many expectations for too little pay.
    Expected to hound customers even when they don't need assistance.
    Senior Management are not on the same page when planning for transition (change of displays/merchandising), how efficiently truck is being opened and merchandised in store. (lack of personnel sched.) 
    Lack of sense of direction and sales leads don't know whats going on half the time. There is no communication between management. They just go around slacking off & blaming eachother when things go wrong.
    Schedule changes without being notified! And getting a stern talk when u do show up 30 min. Late because store manager changed ur time once again!
    Having to wait to leave your shift when someone doesn't show up or is late. 
    No training for newbies when hired for seasonal!
    Other seasoned sales associates have to take their time to train them as fast as they can when it's the sales leads job to do so & not getting paid any extra for it.
    No product knowledge  since senior management was changed.
    Some Closing associates do not pick up store well & certain closing sales leads do not go back and correct them or coach on how it should be done right.
    No Seniority.
    Very little hours, no more than 16 hrs. 20hrs if someone calls off.
    Sales leads wine about how they hate their job to new sales associates.
    The list goes on...
    Seasoned sales associates are being underpaid and under utilized & are not taken into consideration for promotions. Maybe because payroll doesn't permit or because of favoritism. 

    Just want you to know what really happens on the inside, not all pier 1's are like this.

    Advice to ManagementAdvice

    My suggestion to Regional and Corporate Managers/Supervisors is to know who you're hiring and what skills/specialties they have to help Pier 1 be a more employee friendly store.
    Also, make sure your store managers and sales leads are THOROUGHLY trained. Before sending them out to run a store and in reality they don't know how and rely on others to do their job and cover for them.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Pier 1 Imports

Worked for Pier 1 Imports? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.