556 Employee Reviews (View Most Recent)

Sort: Rating Date

4 people found this helpful  

Sweet place, not so sweet work place.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  San Diego, CA
Current Employee - Sales Associate in San Diego, CA

I have been working at Pier 1 Imports part-time for less than a year

Pros

You meet some nice people both customers and co workers alike. Pretty good discount if you like the merchandise there. Very unique things all over the store.

Cons

Right from the start expect to work a lot for minimum wage or just a little above it. You are expected to do shipment, clean, assemble furniture, help customers, and work the register. The hours are very much limited, and the work expectations for the amount of hours you are there for are sometimes unrealistic, and illogical. It's a bad investment of time. If it were money which in reality is because you do get paid; let's just say you'll lose more than what you make. Flex shifts are the most ridiculous thing ever, you have to call 2 hours before to see if they need you to come in. To break it down Flex shifts are a way to bring in extra help if the store is selling a lot which in lamest terms they are making profit, and if you are not needed then the company doesn't have to lose extra money which they are not making. So basically when you have a flex shift it's like you have to put your life on hold for 2 hours before to see if your needed or not. You may have a few small accidents such as cutting yourself with the blade cutters if your not careful, but that's a matter of individual safety. Sometimes you are expected to climb high up the latter(s) and it can get dangerous if no one is there to hold it.

Advice to ManagementAdvice

Marketing is a pretty big umbrella and under it is a specific section called Customer Service. Customer service starts out with supply and demand for a product, but the final sale of a product is at the lowest level which comes down to the store associates. Customers look for not just what they see and like, but also an experience. When employee hours, and schedules are fixed (without flex shifts) then expect a greater amount of good customer service. Good customer service creates customer loyalty and thus generates customer equity. Lower level employees don't live off 4hrs. a day and 20hrs. a week, and after a while they grow tired of giving a lot for little in return. I've seen the wearing on employees who have only been there a few months. I think Pier 1 imports needs to re evaluate the value of an employee because it's a store that gets many customers and out of 20 customers at least 9 of them have questions, and that's almost half.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Pier 1 Imports

  1. 2 people found this helpful  

    Worst experience of my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DC Supervisor  in  Aberdeen, MD
    Current Employee - DC Supervisor in Aberdeen, MD

    I have been working at Pier 1 Imports full-time for less than a year

    Pros

    Immediate employee discount on Pier 1 Import products
    Three paid holidays per year
    Flexible schedules for part-time employees

    Cons

    The management is a dictatorship. There is little to no interaction between upper and lower management. Any questions or suggestions are treated as a direct betrayal. Forget about career progression or mentoring.

    Advice to ManagementAdvice

    Take a hard look at the management team and their outdated management style.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  State College, PA
    Current Employee - Sales Associate in State College, PA

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    It's nice to see the new products and meet nice fellow employees.

    Cons

    Our general manager is demeaning and kept an employee working even when they were struck with a stomach flu. He has broken items and leaves the mess for other employees to clean it up and write off without telling anyone. I wish our general manager didn't "coach" us in and describe how we need to get people to sign up for the card and the things that are on sale for every shift.

    Advice to ManagementAdvice

    * Get rid of flex shifts
    * Set schedules 2 weeks in advance & don't change them
    * Give employees breaks every 2 hours, not every 6 hours; employees shouldn't have to ask for bathroom breaks and told they can't
    * Update the computer system - it freezes all the time
    * Hire a cleaning staff to scrub toilets, vacuum and mop
    * Make sure there are men on staff that can lift the heavy furniture
    * Have a regional manager check up on the general manager and do surprise visits to see how employees are really treated
    * Pay your employees higher than minimum wage
    * Employees should be able to call off sick even if they can't find a sub
    * Have managers find subs for employees
    * Paid sick and holidays shouldn't be on the website as a perk since they aren't offered to part-time employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Pier 1 Imports.

Worked for Pier 1 Imports? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.