556 Employee Reviews (View Most Recent)

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4 people found this helpful  

Underpaid; overworked, high expectations; no incentive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Santa Monica, CA
Current Employee - Sales Associate in Santa Monica, CA

I have been working at Pier 1 Imports part-time for less than a year

Pros

-Good first job to learn retail, but get out AS SOON as you find something better-- even a little better
-25% additional employee discount, even on promotional sale items (up to 45% off, though I've heard that's not much in other jobs)

Cons

-No matter HOW HARD you work, you will NOT get a raise until at LEAST a year of employment. And that's not even guaranteed. Some people get about .05 or up to .17 on their year raises. And management acts so gracious about it.
-Daily demands, including making at least 5 people sign up for spam email or more junk mail, and weekly, playing with people's credit for a very faulty system (Pier 1 Rewards Credit Card)
-Physically demanding, mentally draining. Climb up ladders and grab chairs, greeting every single customer and bothering them about signing up for the catalog, or the card, or the promotions, or this-or-that. The rule is "until they say stop three times"...

Advice to ManagementAdvice

Pay your employees accordingly for doing a good job.
Stop with the catalog and pier 1 card. The card is more hassle than it saves people's money.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Pier 1 Imports

  1.  

    Dangerous Stockroom @ the Divisional Office Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Atlanta, GA
    Former Employee - Sales Leader in Atlanta, GA

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    I no longer have to work there!

    Cons

    40Ft trucks that arrive between 4am and 12pm noon. You have only two maybe three people to unload ALL of it. It must ALL be processed in 24 hours. Items are stacked sky high and fall as you alone ( because there are never enough staff in the store no matter the square footage, and someone always has to be on the sales floor) try to get them out for a customer.

    Advice to ManagementAdvice

    Offer a premium pay for associates to work overnight shifts and in the stockroom.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    The passion for the company faded.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader  in  Chesapeake, VA
    Former Employee - Sales Leader in Chesapeake, VA

    I worked at Pier 1 Imports full-time for more than 3 years

    Pros

    Discount!
    If your store manager is amazing and hires employees that are amazing and blend well and work well together, it's a dream job!!!
    Many career advancement opportunities!
    Fun -- if you love the products and working with customers closely. Pier 1 customers are loyal and truly want the employee's ideas, advice.

    Cons

    When I first started in 2006 the company did something special for employees on Christmas- but that ended during my three year employment history. I was very disappointed. I am not sure what the situation is there current day.
    They also cut back on the amount of raises per year they'd give and the amount of raise.

    Short shifts as a sales associate. Decent hours as sales leader.
    Very few hours available per week for sales associates ranging from 4-15 hours. Not enough to pay rent, but the company didn't want me to have second job b/c that affected my availability.
    Underpaid as sales associate.
    When I advanced to sales leader, I made $10 a hour, which maybe would be fair for a month period. But there should be more raises and BETTER raises.
    Demanding goals to receive credit card sign ups per day.

    Advice to ManagementAdvice

    I transferred stores when I became a sales leader and unfortunately that management team made me fall OUT OF LOVE with the company. I was very disappointed but left the company because of it. Before that my previous store was awesome! Great managers equal GREAT stores and GREAT employees.
    As for the much higher ups.... my store frequently didn't have access to merchandising supplies we needed to prepare the store as the directory asked us to. The District Manager always said we couldn't afford it. That's strange to me, since we were trying to made our store to be the Pier 1 Standard. Make sure your store have the tool, supplies they need, and the employees do as well. Communication is huge. And a Thank you goes a LONG way during a store visit!!! (VISIT THE Stores!!! The employees work VERY hard to make the stores look the way they do and be successful as they are.)

    Recommends
    No opinion of CEO
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