Pier 1 Imports

  www.pier1.com
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Sales Associate experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Discount on everything and close early

Cons

Boring at times and not enough hours

Recommends
Positive Outlook
No opinion of CEO

Other reviews for Pier 1 Imports

  1. 3 people found this helpful  

    Run away!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader, Interim Assistant Store Manager  in  Chicago, IL
    Former Employee - Sales Leader, Interim Assistant Store Manager in Chicago, IL

    Pros

    The slim chance of meeting cool people at the workplace...though it is likely they'll quit far before actually knowing them. Working for this company is like feeding honey to a wolf in sheep's clothing.

    Cons

    Unrealistic expectations (i.e. process freight, ring people up, discuss with everyone the benefits of the pier 1 credit card all simultaneously). Hostile, passive-aggressive work environment with emotionally unstable managerial staff. Horrible pay for heavy labor (moving, setting, and transitioning poorly-made furniture.) This company does not care about their employees though they talk up a good cultural awareness. No benefits. EVER. As a manager I was told explicitly to never, ever let any associate go over "limited" status (employee status under "part-time" status) as it may pose the risk of Pier 1 actually having to pay out vacation hours...or even worse, benefits. The 'selling standards' that the employees must abide by are laced with cheap psychological tricks to get people to buy mass produced garbage marketed to look 'authentic.'

    At the door, expect to be forced to ask open-ended questions (as to catalyze conversation) "What brings you in today?" The customer wants to be left alone until they ask for help. This is the case. ALWAYS.

    It is required that every associate asphyxiate every single person that walks in the store with information about the high interest rate credit card that offers no real benefits. (10% off one day a month...for platinum?!? Seriously NOT WORTH IT). Phone number capture, email capture, ADDRESS CAPTURE. We are specifically told to coach to our associates to 'avoid eye contact' when capturing personal information. This place will, seriously, eat your soul. Every word an associate says to a customer is a lie. The gold foil bowl they just called "gorgeous" is actually tacky as get up and if you buy it then you have no taste.

    You'll get paid garbage. You'll likely get injured in stockroom at some point. If you ever feel sick you can expect your managers to second guess your authenticity. Also, I have found that this company seems to find the most emotionally unstable store managers ever with regional managers that sway towards the scope of insanity and play favorites to certain store managers (ignoring the fact that the sales targets have become a constant "opportunity"). I have worked as a sales lead and an interim assistant store manager and have found that both positions offer horrible pay and require non-stop physical labor and emotional stress that literally began to effect my 'real life' enjoyment of things. Seriously, working for this company is a nightmare. DON'T DO IT. And, if you do, I'm just gonna assume you're likely on the verge of quitting anyway. Good riddance, I say. Good Riddance.

    Advice to ManagementAdvice

    Treat those who work for you with respect--as they are the one's doing all the labor. Understand that the company's expectations are grossly unrealistic and the product that we are poorly manufactured. Understand that if there is no commission-based incentive for opening credit cards, bullying your associates should not be the next logical selling strategy. And, again, treat your 'associates' with respect. Know that working retail isn't usually someone's first choice. Understand that your employees should not have to wait around all day to 'call in' for flex shifts that you likely forgot you scheduled. Treat other human beings with respect regardless of your own personal or psychological issues. Keep your emotions at bay and be professional. Have a sense of humor. Don't throw your management team 'under the bus' when you get a corporate visit because you've been doing ' admin work' in the office all week. Everyone knows that's a bold face lie. Do your job. Don't schedule every one else to do freight, mark downs, transitions, event sets etc. etc. and then complain that the job wasn't done right. Have some decency. The end.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    discount was good even when items were on clearance or on sale. really not too many good things to say other than that.

    Cons

    Very few hours and they don’t tell you that you will be moving and putting furniture together all the time!!!!

    Recommends
    Neutral Outlook
    Approves of CEO
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