Pier 1 Imports

  www.pier1.com
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519 Employee Reviews (View Most Recent)

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High Expectations and little resources

Anonymous Employee (Current Employee) Phoenix, AZ

ProsYou gain retail experience and are never bored.

ConsHigh turn over in associates. Scheduling employees outside of availability leaving less coverage and worn out associates and managers creating this endless cycle.

Expect to carry dining chairs and other heavy objects up a ladder and stack things dangerously around the store. You'll be performing other dangerous tasks like reaching while on the tip top of the ladder

you'll help people load and move they're giant furniture pieces with no help from your general manager(even if your a woman and he is a man)

Little to no real training. you will be thrown to the sharks on your first day. Yet if you do something wrong its still your fault, even if they never trained you on it

very advance and complex ordering processes leaving new associates clueless and customers frustrated when we cannot find their merchandise the spent hundreds of dollars on.

little to no communication between gm and management team

unrealistic expectations with little coverage

Micromanaging.

Customer service is not a priority, tasking and store appearances is, your numbers and conversion are going down because of this.

Advice to Senior Managementspend more time on your training. If you have an employee who is confident in what they are doing you wont have so many customer issues and employees who just walk out.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Do not expect to advance, favoritism towards select employees...

    Sales Associate (Current Employee) Temecula, CA

    I have been working at Pier 1 Imports part-time

    Pros: Great accent d├ęcor. Customers that enjoy the experience at Pier One. Be prepared to not only sell, but stock/move merchandise, furniture,… Cons: Favoritism to select employees with regards to weekly schedules/hours, including flex schedules in their favor. Their performance being no greater/better with regards to IC's, sales… Advice to Senior Management: Value your associates they contribute more than you realize. We not only help and advise your new hires, we also… No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Shopping there great! Working there, not so great....

    Sales Associate (Former Employee) Roseville, MN

    I worked at Pier 1 Imports part-time for less than a year

    Pros: My co-workers were great and very helpful. Even the customers… Cons: *It took two months to get a call to come in for a interview. *You are required to constantly 'nag' customers about signing up for… Advice to Senior Management: For the store manager, if you are upset with a worker be… No, I would not recommend this company to a friend More

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