Pier 1 Imports
3.1 of 5 501 reviews
www.pier1.com Fort Worth, TX 5000+ Employees

501 Employee Reviews (View Most Recent)

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High Expectations and little resources

Anonymous Employee (Current Employee)
Phoenix, AZ

ProsYou gain retail experience and are never bored.

ConsHigh turn over in associates. Scheduling employees outside of availability leaving less coverage and worn out associates and managers creating this endless cycle.

Expect to carry dining chairs and other heavy objects up a ladder and stack things dangerously around the store. You'll be performing other dangerous tasks like reaching while on the tip top of the ladder

you'll help people load and move they're giant furniture pieces with no help from your general manager(even if your a woman and he is a man)

Little to no real training. you will be thrown to the sharks on your first day. Yet if you do something wrong its still your fault, even if they never trained you on it

very advance and complex ordering processes leaving new associates clueless and customers frustrated when we cannot find their merchandise the spent hundreds of dollars on.

little to no communication between gm and management team

unrealistic expectations with little coverage

Micromanaging.

Customer service is not a priority, tasking and store appearances is, your numbers and conversion are going down because of this.

Advice to Senior Managementspend more time on your training. If you have an employee who is confident in what they are doing you wont have so many customer issues and employees who just walk out.

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    My review of Pier 1 Imports

    Sales Associate (Former Employee)
    Freeport, NY

    I worked at Pier 1 Imports part-time for more than a year


    Pros: Great work environment, friendly co workers,decent hours, higher pay than… Cons: Threatened to get fired for not opening up store credit cards, giving too many side projects to people on register, promotions are given to people… Advice to Senior Management: My advice to store management is to not fire people for not being able to open up store credit cards actually focus on customer service.(im… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Nothing Special

    Sales Associate (Former Employee)
    Los Angeles, CA

    I worked at Pier 1 Imports part-time for less than a year


    Pros: The store is relaxed, you get a discount on merchandise,… Cons: I worked here seasonally- there were few hours, no training, a small staff, and no company culture. The pay was very low, to the penny… Advice to Senior Management: More training would be nice- Training I received for PT holiday was a video made in the 90s- I… No, I would not recommend this company to a friend More
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