There are newer employer reviews for Pier 1 Imports

 

High Expectations and little resources

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ

I have been working at Pier 1 Imports part-time (less than an year)

Pros

You gain retail experience and are never bored.

Cons

High turn over in associates. Scheduling employees outside of availability leaving less coverage and worn out associates and managers creating this endless cycle.

Expect to carry dining chairs and other heavy objects up a ladder and stack things dangerously around the store. You'll be performing other dangerous tasks like reaching while on the tip top of the ladder

you'll help people load and move they're giant furniture pieces with no help from your general manager(even if your a woman and he is a man)

Little to no real training. you will be thrown to the sharks on your first day. Yet if you do something wrong its still your fault, even if they never trained you on it

very advance and complex ordering processes leaving new associates clueless and customers frustrated when we cannot find their merchandise the spent hundreds of dollars on.

little to no communication between gm and management team

unrealistic expectations with little coverage

Micromanaging.

Customer service is not a priority, tasking and store appearances is, your numbers and conversion are going down because of this.

Advice to ManagementAdvice

spend more time on your training. If you have an employee who is confident in what they are doing you wont have so many customer issues and employees who just walk out.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

594 Other Employee Reviews for Pier 1 Imports (View Most Recent)

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  1. 2 people found this helpful  

    Do not expect to advance, favoritism towards select employees...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Temecula, CA
    Current Employee - Sales Associate in Temecula, CA

    I have been working at Pier 1 Imports part-time

    Pros

    Great accent décor. Customers that enjoy the experience at Pier One. Be prepared to not only sell, but stock/move merchandise, furniture, climb ladders, lift 50 lbs. or more. The diversity adds value to your shift, With the exception of 5:00 am trucks.

    Cons

    Favoritism to select employees with regards to weekly schedules/hours, including flex schedules in their favor. Their performance being no greater/better with regards to IC's, sales contribution, units per transaction, customer review, tasking etc... Several new lead positions, no promotions within, all hired outside. Do not expect to be advance in this store.

    Advice to ManagementAdvice

    Value your associates they contribute more than you realize. We not only help and advise your new hires, we also give strength to the inexperience leads that have no clue of the expectations required to promote you and/or the store.[

    Doesn't Recommend
    Neutral Outlook
  2.  

    My review of Pier 1 Imports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Freeport, NY
    Former Employee - Sales Associate in Freeport, NY

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Great work environment, friendly co workers,decent hours, higher pay than minimum wage,work can be fun at times!

    Cons

    Threatened to get fired for not opening up store credit cards, giving too many side projects to people on register, promotions are given to people with a certain personality not to people with over all store knowledge. 10 cent cent raises, management chooses favorites when it comes to employees (gives them less work)

    Advice to ManagementAdvice

    My advice to store management is to not fire people for not being able to open up store credit cards actually focus on customer service.(im not saying i got fired for this i left on my own terms but ive seen it happen to good salespeople) Promote people who actually know a lot about the store not just the people who are loud and crave attention i've seen sales leaders asking associates questions on how to do their job, when it should be the other way around. Also try to make your raises a little bit more than just a couple of cents (this is why half of the original store team quit for better jobs)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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