Pillar Hotels and Resorts

  www.pillarhotels.com
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32 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

4 people found this helpful  

It's challenging, fast, fun but incredibly micromanaged by the RVP's and on up the food chain.

General Manager (Current Employee)

ProsPlenty of opportunity for those that want to advance in the hospitality industry. There is continual change going on at any given moment within the corporation that you will learn more with this company than you would taking some hotel management courses.

Pillar prefers to promote most positions from within so it is possible to 'fast-track' to management.

Good, but costly, medical benefit package.

Hundreds of locations in the US. Many different brands from Hilton, Sheraton, Marriott, Holiday, Choice and more.

Pillar employees at corporate office are always there to help you.

ConsMicromanaging is getting out of hand. Report after report is always due giving us GM's little time to spend with our guest and teams.

With 200+ GM's, Pillar has some extremely experienced managers but fails to see them or utilize their knowledge.

They have a tendency to make policies based on Asset Managers requests. Nevermind that in the long run it will be a mistake.

As change can be positive it is also can be negative. Pillar has a tendency to pick a subject, beat us over the head with it then change the subject, example: One month capital expenditures are important and we must get the properties up to snuff. The next month we submit a capital request for repair and it's denied because we should have 'fixed it earlier'. Well, we couldn't fix it earlier as several maintenance orders were not approved due to cost. Then it comes back to the GM and is portrayed as incompetence. Vicious circle.

Advice to Senior ManagementPlease back off some of the reporting requirements. We are in this industry because we love people, not computers.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Solid Job, Great People, Good Company

    Van Driver (Current Employee)

    I have been working at Pillar Hotels and Resorts

    Pros: The people I work with are definitely the best reason to work for Pillar Hotels and Resorts.… Cons: Hourly pay could be more, Unpaid breaks Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good benefits but lack of promotion opportunity

    Customer Service Representative (Current Employee)

    I have been working at Pillar Hotels and Resorts full-time for more than 3 years

    Pros: Great benefits such as sick time and vacation time which accumulate rapidly. Yearly… Cons: Very few promotions of current employees. Management and supervisor positions are filled from outside the company. It doesn't matter if you give… Advice to Senior Management: Some general managers hardly every show up to work on a regular basis and promotions from within in are… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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