Pillar Hotels and Resorts
2.8 of 5 31 reviews
www.pillarhotels.com Irving, TX 5000+ Employees

31 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

3 people found this helpful  

Not a rewarding company for People of Color

Guest Service Agent (Current Employee)

Prosflexible scheduling with work hours when needed

ConsNO people of color in ANY level of management on the local or corporate level
People of color are only hired for housekeeping and maintence
Front office/desk positions are given to white faces, preferably young females
Young Whites are hired right out of college to management positions with no leadership or management experience
Internal employees of color are looked over for promotions
Racism is a regular occurance, whether intended or not, it is still a regular occurance with no direction or accountability from Marriott, or Pillar senior level management
There is no follow through of employee concerns, whether at the local level or senior level
Marriott has no idea how badly the company's culture is for people of color

Advice to Senior ManagementRequire management to recieve cultural competency training
Require mangement to know principles of leadership and staff development
Require input from front line employees regarding best practices
Develop a STEP program for internal promotions
Actively seek to hire people of color for promotion opportunities

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Great company, strong team culture

    General Manager (Current Employee)
    Irving, TX

    I have been working at Pillar Hotels and Resorts full-time for more than 3 years


    Pros: Pillar is still a relatively young company and has experienced some growing pains over the years. From my perspective the company has learned from… Cons: I think Pillar is held back by its relationship with Archon Hospitality which owns most of the hotels Pillar manages. Archon wants nothing more… Advice to Senior Management: None at this time Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    a great company to work for

    Front Desk Manager (Current Employee)
    East Los Angeles, CA

    I have been working at Pillar Hotels and Resorts full-time for more than 5 years


    Pros: good benefits for the employees Cons: regional manager are not aware whats happening in the field Advice to Senior Management: listen more to the employees Yes, I would recommend this company to a friend More
There are newer reviews on Pillar Hotels and Resorts.

Worked for Pillar Hotels and Resorts? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Pillar Hotels and Resorts reviews and ratings — including employee satisfaction and approval rating for Pillar Hotels and Resorts CEO Chris Russell. All reviews posted anonymously by Pillar Hotels and Resorts employees.