Pillar Hotels and Resorts

www.pillarhotels.com
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There are newer employer reviews for Pillar Hotels and Resorts

 

Constant turnovers in corporate, but overall a great place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant General Manager in Oklahoma City, OK
Current Employee - Assistant General Manager in Oklahoma City, OK

I have been working at Pillar Hotels and Resorts full-time (less than a year)

Pros

Pillar Hotels and Resorts always cared about their employees, and there was always someone who would listen who you could go to with any questions or concerns. I always felt like I could ask questions if needed.

Cons

There is constant turnover in management, and they allow people to get away with too much. My direct boss didn't do anything for almost a year before she was finally let go. She did damage to the hotel that took years to fix. They should have let her, and others go much sooner than they did.

Recommends
Neutral Outlook
No opinion of CEO

47 Other Employee Reviews for Pillar Hotels and Resorts (View Most Recent)

Sort: Rating Date
  1.  

    Eye-opening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gallery Host in Leawood, KS
    Current Employee - Gallery Host in Leawood, KS

    I have been working at Pillar Hotels and Resorts full-time (more than a year)

    Pros

    The discounts and accrued vacation time are the best benefits.

    Cons

    No communication amongst management and staff. They skip steps in the disciplinary actions, the company doesn't pay enough, and they are understaffed.

    Advice to ManagementAdvice

    Treat your employees with respect and as equals, not subordinates.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not quite ready to be a management company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pillar Hotels and Resorts full-time (less than a year)

    Pros

    the discount at other properties is the only reason to work here, but don't stay at a pillar property.

    Cons

    very micro management style. only the corporate office can do anything. not quite sure why they even have general managers. they don't take care of their properties. they don't live by the standards they preach.

    Advice to ManagementAdvice

    let go, and let your managers have some control at their property. they shouldn't have to ask you every time they want to do any little thing. even hr doesn't give the manager any "credit", they have to approve even the simplest of documentations for every employee. it's too much work and stress for no satisfaction

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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