Pilot Flying J Employee Review

Current Employee – been working at Pilot Flying J

Pros – Co workers try to have fun, but we rarely have more than 30 seconds to chat.
Management works as hard as we do.

Cons – You can almost count on working two or three shifts every week. Almost always need one more cashier than they are willing to pay. Nothing gets cleaned well or often enough because they keep cutting payroll to up profits
Customers complain constantly about long lines and pump key pads never working.
Help desk is so overworked that after 20 minutes of being on hold waiting for them we often hang up and send the customer away with nothing.
Grave shift cashiers work all alone quite a bit of the night. No lunch, no break, no restroom break.
Gaps in maintenance on weekend nights so bathrooms, garbage and showers are a total mess when day shift comes in and people complain all night about the mess

Advice to Senior Management – Up payroll. We would love to keep counters clean and coffee pots filled and fresh. We would love to clean roller grill every day instead of when we have time. We would love to give friendly service instead of "Can I get you anything else thanks, next please.

No, I would not recommend this company to a friend