213 Employee Reviews (View Most Recent)

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
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Former Employee - Assistant Manager  in  Findlay, OH
Former Employee - Assistant Manager in Findlay, OH

I worked at Pilot Flying J full-time for more than a year

Pros

Good retirement plan, competitive salaries, great structure to the company. Pilot is well organized and run fairly well by many good managers.

Cons

A few managers are not very flexible in adapting to new ways of doing things. 24 hour facilities so management schedules vary greatly.

Recommends
Approves of CEO

Other Reviews for Pilot Flying J

  1.  

    This company is very fast paced and I loved it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Carlisle, PA
    Former Employee - Cashier in Carlisle, PA

    I worked at Pilot Flying J full-time for less than a year

    Pros

    The pros for this company is the variety of duties you perform. I love how fast paced it is and you never have down time where you're standing around with nothing to do.

    Cons

    Numerous drivers hitting on you. If you can't take a joke don't work here. Management switches all the time.

    Advice to ManagementAdvice

    Be friendly, it goes a long way. Especially since your truck drivers would like conversation since they are on the road all the time.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Better Than the Majority

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Lake Park, GA
    Current Employee - Team Leader in Lake Park, GA

    I have been working at Pilot Flying J full-time for more than 3 years

    Pros

    Paid vacation for full-time employees no matter what job type.
    Medical, dental, vision, even life insurance benefits available within first year of employment, full or part-time.
    Mandatory breaks (two 10 minute paid breaks, one 30 minute non-paid lunch).
    Company perfectly willing to pay you if you're actually willing to work.
    True opportunity for advancement in the purest sense (start as Cashier, promoted to Team Lead, Shift Lead, Store Manager, General Manager, District Manager, etc.).
    Perfect chance to meet people from every state, every country, and every walk of life. Literally. Great job if you like people and know multiple languages.

    Cons

    Very high volume (Truckers always drive), very quick paced (Truckers have deadlines), combined with radio chatter in one ear and customer chatter in the other means for relatively high stress.
    Company's strive for perfection, while admirable, and usually achievable, can sometimes be downright bothersome, especially during peak hours and days and months (1 week before Thanksgiving Day to 3 days after New Years is MURDER).
    Customers can sometimes be outright mean at times.

    Recommends
    Positive Outlook
    Approves of CEO
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