There are newer employer reviews for Pilot Flying J

 

First 15 years were good - then all down hill after the recession.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager  in  Indianapolis, IN
Former Employee - General Manager in Indianapolis, IN

I worked at Pilot Flying J full-time for more than 10 years

Pros

Good pay as a General Manager...decent benefits...Years ago they cared about you as a person and respected family values.

Cons

Life/Work balance very poor...Micromanage you to death...It was all about suggestive selling the last 3-4 years...When times are tough you cant pinch dollars out of every customer - they only lightened up on the staff because of customer comments on facebook and via corp website.

Advice to ManagementAdvice

Stop driving all year experienced staff out the door just to save money...drop the promote from within since you dont...stop being so greedy...

Doesn't Recommend
Negative Outlook

211 Other Employee Reviews for Pilot Flying J (View Most Recent)

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  1.  

    This company has left me with a bitter taste in my mouth that has slowly began to erode the lining in my stomach.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Cashier  in  Texarkana, TX
    Current Employee - Retail Cashier in Texarkana, TX

    I have been working at Pilot Flying J full-time for more than 5 years

    Pros

    I've made 2 very good friends while working for this company.

    Cons

    Since our company was taken over, workers that have been employed for years have suddenly become seen as incompetent and obsolete. Pay raises are almost nonexistent, and promotions go to the worst possible employees, who, by the way, receive very little training. The worst part is, former full time employees are stripped of their hours, forced to work only 3 or 4 days, but the company keeps hiring new employees, intentionally reducing the number of hours available for each employee.

    Advice to ManagementAdvice

    We have 2 general managers at our store, but somehow our store is among the worst managed i've ever seen. The problem is that both GMs are so concerned that the other might receive a moment of recognition that the other does not, or that one may get a smile from corporate management that the other misses, that they cannot manage effectively. Our night shift team is a mess, and coming from one who has had the task of managing that shift, I can honestly say it is not the fault of the lower management team. They can only do so much with what they are given, but they carry the blame if anything goes wrong. It does not take a genius to figure out that with 2 GMs, one should always be available to work nights. This will avoid any uneducated finger pointing when something is not done because it is very easy to blame someone else for their perceived shortcomings when you have never tried to work their position.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good company to drive for

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Fuel Driver  in  Phoenix, AZ
    Current Employee - Fuel Driver in Phoenix, AZ

    I have been working at Pilot Flying J full-time for more than a year

    Pros

    Regular hours
    Good benefits
    Stable company

    Cons

    Pay slightly lower than average

There are newer employer reviews for Pilot Flying J

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