There are newer employer reviews for Pilot Freight Services

Customer Service for Pilot Freight Services

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service
Current Employee - Customer Service

I have been working at Pilot Freight Services full-time (more than 3 years)

Pros

Good people, good company with strong leadership. Family owned so you get to feel like part of the big picutre.

Cons

Little to no room for advancment. Little on the job training done to cross train their employees. More sick and vacation days for staff.

Advice to ManagementAdvice

Look to promote from within, you have the internal canidates

Recommends
Positive Outlook
Approves of CEO
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  1. Eh, I have seen better, I have seen worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Elk Grove Village, IL
    Former Employee - Customer Service Representative in Elk Grove Village, IL

    I worked at Pilot Freight Services full-time (more than a year)

    Pros

    Nice facilities. They give you a paycheck on time.

    Cons

    No hope for advancement in the company unless you have a great body and wear sexy clothes.
    The management and sales team seem to not put in a fulls days work and do personal activities like go to the gym and shop while on company time.
    Management acts like they are part of some good old boys club and act like they do sneaky stuff on company time.

    Advice to ManagementAdvice

    Stop flaunting around and actually work - your employees will respect you more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    A Nightmare of a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Elk Grove Village, IL
    Current Employee - Operations in Elk Grove Village, IL

    I have been working at Pilot Freight Services full-time (more than 5 years)

    Pros

    Benefits is about the only good thing about working here

    Cons

    Totally unorganized, no cross training, no one to fill in when on vacation or out for a sick day, total disregard for dedicated employees. Look out if you take a week of vacation - you're not allowed to take a Friday and Monday, unless you're one of the privileged employees who know how to work the management. Too many employees are "friends" with management and get special privileges.

    Advice to ManagementAdvice

    Hopefully the new management will correct the issues created by the last decade of poor management.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Pilot Freight Services

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