There are newer employer reviews for Pinnacle Hotels USA
There are newer employer reviews for Pinnacle Hotels USA

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Helpful (2)

Great Company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Pinnacle Hotels USA (More than 5 years)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Family environment, great company values, genuine care for associates. I recommend working for any of the Pinnacle Hotels USA properties!

Cons

No cons at this time. Your job is what you make of it and hospitality is a great industry for people to work their way up the ladder!

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  1. Improvement is a myth...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinnacle Hotels USA

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pinnacle goes through middle and upper management very quickly. This is great if you're just starting out in the hospitality industry.

    Cons

    Training is not a priority so you'll need to be self reliant and take care of that on your own. Also, Corporate has quite a "say one thing, do the opposite" mentality. Beware of that.

    Advice to Management

    I feel like the people that would read this, have their hands tied behind their backs. But if there is one grand thing; it's culture. Create a company culture of empowerment, inclusion, and sincere caring for guests and employees.

  2. Company should be called Pinnacle Motels So Cal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in San Diego, CA
    Former Employee - Manager in San Diego, CA

    I worked at Pinnacle Hotels USA full-time (More than a year)

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    They will hire just about anyone.
    Their leadership is not very intelligent, so you will feel very smart at work.
    Manager turnover is very frequent so there is a chance to move up.

    Cons

    Too many to list. Here are a few: Very few employees at every level stay longer than 6 months. Employees are treated and feel expendable. Fostering employee career growth is not a priority, and promotions are almost non existent. Very little guest loyalty or satisfaction at each property. Do not work here unless you are looking to get your foot in the door and move on to a legitimate hospitality company. This is not a hospitality company. They rent rooms.

    Advice to Management

    Anything provided in this space resembling advice would be scoffed at or ignored by the company.

There are newer employer reviews for Pinnacle Hotels USA
There are newer employer reviews for Pinnacle Hotels USA

See Most Recent

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