Pitney Bowes

  www.pb.com
  www.pb.com
There are newer employer reviews for Pitney Bowes

 

Great Company

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Project Manager in Troy, NY
Former Employee - Project Manager in Troy, NY

I worked at Pitney Bowes

Pros

Great atmosphere and the people working there were excellent. I enjoyed how free thinking ideas were accepted and how the company will continue to grow no matter what.

Cons

Wasn't a big fan of the salary but there isn't really any cons with the company itself. It's doing very well.

Advice to ManagementAdvice

Keep it up.

No opinion of CEO

607 Other Employee Reviews for Pitney Bowes (View Most Recent)

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  1. 1 person found this helpful  

    What happened to Pitney Bowes?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - ASE in Pittsburgh, PA
    Former Employee - ASE in Pittsburgh, PA

    I worked at Pitney Bowes

    Pros

    The best reason would be the benefits. They have an excellent insurance program and vacation time package. They also have good training program the issue with it is finding the extra time in a day or week or month to take advantage of it. There are many divisions of PB and I'm sure some are better environments to work then my division which was sales.

    Cons

    If you are in sales you had better be ready to devote everything to make it work. The culture has changed over the years at PB. In talking to people who have been around, if you are established in the company and have senior type position you can do OK. If however you are new, the pressure is never ending. PB is not held in high regard with most small businesses. Competition has moved in the market and makes getting to the price point needed to reach quota and actually make extra commissions difficult at best or nearly impossible. The territories, at least in my district, were insane, a lot of overlapping of opportunity that went to senior reps. which limited the occasional big deal that you needed to stay alive. Hours spent after a day in field consumed many evenings making other family activities impossible or just no longer enjoyable. The leadership at this level again left much to be desired. The favoritism given some was obvious to all. The confidence in their ability or leadership was completely lacking. Evidenced by 80% of the employees actively searching for other opportunities. The company spends a lot on PR saying customers come first but in reality they are nothing more than a number. That sentiment is expressed many times from the customer themselves. In the lower level positions you are not only competing against the competition but against the inside sales force which has different pricing and terms always more favorable which creates mistrust and bad feeling amongst the customers. These are the key issues.

    Advice to ManagementAdvice

    Wake-up! If you want loyal customer you need loyal employees. To be told you don't have time to spend with customers to follow through on issues that were created by the company you represent is insane. Lack of confidence in some management is all to common. Just because you were a good salesman and raped your last territory to get the promotion does not make you a good leader or manager. To pass those attitude and techniques along is even a bigger crime. Your "team" should want to work with you, for you, and for their other team mates. Attitude and belief in your company and product is essential to success in B2B sales. From my observation PB has some major issues no matter how upper management wants to spin it.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Mature company heading toward the sunset -- enjoy it while it lasts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT

    I worked at Pitney Bowes

    Pros

    Strong ethics, well-known brand heritage and international presence. Senior management makes efforts to communicate headlines on business performance and issues to the organization. Decent benefits (especially on-site healthcare) and attention to work-life balance.

    Cons

    Top-level senior management are entrenched, prohibiting mobility through the organization and opennness to new ideas. Most of the best management newcomers over the past few years have left or been replaced with overly seasoned replacements. Not enough professional development. Because core business is slowly contracting, cost-cutting continuously occurring (even pre credit crunch), to the point where morale is low (especially in IT and other areas that have been outsourced to outside firms). Not enough recruitment of young talent.

    Advice to ManagementAdvice

    Management structure requires a real shakeup to introduce new ideas and slash bureaucracy. Recruit new talent from the outside and pay more attention to development within the ranks.

    Doesn't Recommend
    Disapproves of CEO
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