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Inside Sales

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - CAM in Spokane, WA
Current Employee - CAM in Spokane, WA

I have been working at Pitney Bowes full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Great Benefits, some corporate structure tries to make it worthwhile to work, awesome 401k, tuition reimbursement, great bonus structure if you can get to it.

Cons

Live in constant fear of not hitting bonus and not being able to pay bills. First month on the floor tracking for bonus, but if you don't hit a huge sales goal you make zilch for bonus. Managers have no concept of how to coach employees and only focus on doing useless reports to try to forecast where they might be in the next five minutes. Good luck getting help with a question as the supervisors in sales often have no clue.

Advice to Management

Stop doing reports every 2 hours on where are numbers will be and start trying to improve sales by coaching your employees. There are exercises called role plays and voice recording technology that analysts could monitor help sales people tweak there word tracks and pitches to increase sales. Also, don't make an permanent decision on an employee 2 weeks out of training, give them a full month to figure out what they are doing. Especially when you don't have them shadow a successful employee and learn hands on. Module training is poor, need hands on real scenario training on machines and automation equipment. Make the base pay more or make the bonus pay out at a lower number, so employees don't have to stress about a catastrophic month or give up half way through, which I see regularly.

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  1. Helpful (2)

    only getting worse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PRESORTER in Fridley, MN
    Current Employee - PRESORTER in Fridley, MN

    I have been working at Pitney Bowes full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location is convenient. Some good co-workers still remain. Off street parking is provided. The water fountain works. I still have a "job"......

    Cons

    ....but the job still does NOT pay a living wage. The industry, service is shrinking. "Supervisors" permit "leads" to still favor their friends and relatives of friends. "Supervisors" allow "leads" to act as supervisor. Starting 2014, hourly employees are being cut from 8 hours (which includes 30 minutes paid break time) to 7.5 hours maximum paid hours per day with 30 minutes of UNPAID break time. This assuming there is enough mail to process each day. But those who are salaried will have to "suffer" just as much if not more, as their pay is not being touched at all; Their misfortune is that their pay is being frozen. (I would bet certain bonuses will remain available.) Overtime is frequently, literally 'last minute' notice; as in 5 to 10 minutes until punch out, then we are told there is mandatory OT the next day. We are threatened with everyone for mandatory OT when only 2 or 3 people are needed. This is their way of dealing with not having enough "volunteers". That certainly makes financial "sense". If people were paid a living wage and were allowed to keep their hours, to work a full week, perhaps then there would be less or no need to threaten people with mandatory OT. Additionally, some people get tired of volunteering for OT on one day, then having their hours cut a few days later; cutting 8 hours OT down to 4. If similar cuts happen multiple times in the same pay period then so much for the "over time". Vacation time approval frequently takes weeks to months. Minuscule "raises" are STILL weeks to, more likely, months late then paid retroactively.

    Advice to Management

    "Leads" need management classes. "Leads" need English language fluency. "Leads" need to execute their functions professionally, consistently, based on logic, and without personal bias.


  2. OK Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Stamford, CT
    Current Employee - Financial Analyst in Stamford, CT

    I have been working at Pitney Bowes full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good work/life balance, competitive pay and benefits

    Cons

    A lot of turnover within the company and not much room to grow your career


There are newer employer reviews for Pitney Bowes
There are newer employer reviews for Pitney Bowes

See Most Recent

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