Pitney Bowes

  www.pb.com
  www.pb.com
There are newer employer reviews for Pitney Bowes

 

It has wonderful benefits with this company.

Former Employee - Customer Service Representative in Neenah, WI
Former Employee - Customer Service Representative in Neenah, WI

I worked at Pitney Bowes full-time (more than 10 years)

Pros

The benefits are the best around.

Cons

You job may be outsourced.

Advice to ManagementAdvice

Keep good employees, put them in a different area.

607 Other Employee Reviews for Pitney Bowes (View Most Recent)

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  1.  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAM in Spokane, WA
    Current Employee - CAM in Spokane, WA

    I have been working at Pitney Bowes full-time (less than an year)

    Pros

    Great Benefits, some corporate structure tries to make it worthwhile to work, awesome 401k, tuition reimbursement, great bonus structure if you can get to it.

    Cons

    Live in constant fear of not hitting bonus and not being able to pay bills. First month on the floor tracking for bonus, but if you don't hit a huge sales goal you make zilch for bonus. Managers have no concept of how to coach employees and only focus on doing useless reports to try to forecast where they might be in the next five minutes. Good luck getting help with a question as the supervisors in sales often have no clue.

    Advice to ManagementAdvice

    Stop doing reports every 2 hours on where are numbers will be and start trying to improve sales by coaching your employees. There are exercises called role plays and voice recording technology that analysts could monitor help sales people tweak there word tracks and pitches to increase sales. Also, don't make an permanent decision on an employee 2 weeks out of training, give them a full month to figure out what they are doing. Especially when you don't have them shadow a successful employee and learn hands on. Module training is poor, need hands on real scenario training on machines and automation equipment. Make the base pay more or make the bonus pay out at a lower number, so employees don't have to stress about a catastrophic month or give up half way through, which I see regularly.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    If you ignore the chaos around you, and focus on the job and appreciate the benefits, you are good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Specialist in Shelton, CT
    Former Employee - Inside Sales Specialist in Shelton, CT

    I worked at Pitney Bowes full-time (more than 8 years)

    Pros

    Benefits. 401K. Spiffs. Beneplace employee discounts. Tuition reimbursement.

    Cons

    Chaotic upper management. Slow reaction to market demands. Ineffective training and product knowledge for solutions beyond postage meters.

    Advice to ManagementAdvice

    I hate it that you let me go. But one has to wonder why is inside sales being downsized after field sales has already been diminished. Who is going to sell all those solutions?

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Pitney Bowes

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