There are newer employer reviews for Pitney Bowes

Hard working, loss of focus

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Solutions Architect in New York, NY
Former Employee - Solutions Architect in New York, NY

I worked at Pitney Bowes full-time (more than 3 years)

Pros

The company as a whole is very good. There are some great people that propel them forward and some workers that really out their best foot forward.

Cons

Conversely, upper management makes many decisions that do not have the customer's best interest in mind. There are many decisions that are made based on the bottom line that affects customer support and satisfaction.

Advice to ManagementAdvice

Poll your customer base before making decisions that are going adversely affect their support. Do not let the sales team dictate the future of the company. Sales is the backbone, but support and innovation is the bread and butter.

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. Ok place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Pitney Bowes full-time (more than 5 years)

    Pros

    You will get a lot of experience with electro mechanical equipment. Worked there for many years

    Cons

    Was not able to move around and learn more sites and equipment. Once I excelled I was not allowed to leave that site. Was told by the DM we should be happy we have jobs

    Advice to ManagementAdvice

    Let your people grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Pitney Bowes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Name recognition, been around for a long time, market leader, huge territories if people are willing to work.

    Cons

    There's always a push to sell transactional business (postage meters) and complex solutions. They have reorganized their US Mailing operation multiple times over the last 2-3 years and nothing seems to stick.

    Advice to ManagementAdvice

    Lower quotas. You keep building comp plans that are so unrecognizable that only the people that have loaded territories (if you really look at this and compare vs. those that don't have loaded territories, you will see this) can succeed. When 30% of your sales force or hitting target and you are the market leader, it's pretty obvious what is going on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Pitney Bowes

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