There are newer employer reviews for Pizza Hut
There are newer employer reviews for Pizza Hut

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Server position review

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server in Bloomington, IN
Current Employee - Server in Bloomington, IN
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at Pizza Hut part-time (Less than a year)

Pros

This pizza hut specifically has really friendly management and employees. We are like a family and work great as a team. Managers won't yell at you and are understanding. Also, the employee discount is good. Plus, they are flexible with scheduling. If you only want to work two nights a week, that is okay. And they don't mind if you need to take some time off.

Cons

Some nights are insanely busy, and customers get angry if they have to wait half an hour for their order. Other nights are dead and you'll leave with $10 in tips. It would be nice if we were paid more than $2.13 an hour. The best are the customers who ring up a $50 tab and then leave you no tip at all. On a busy night, you can get anywhere from 1 to 4 of these tables. Also expect to get tips ranging from 5 to 10%, because people think Pizza Hut isn't a "real restaurant." About half of your tables will tip you properly. Answering the phones has its own frustrations. About half of the people who call don't know what they want to order, and you can be stuck on the phone for a good 5 or 10 minutes while they decide. Meanwhile, customers you are serving at your tables ran out of their drinks, but you can't get to them because you're stuck on the phone!

Advice to Management

None

Other Employee Reviews for Pizza Hut

  1. Easy work as a delivery driver.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Scottsburg, IN
    Current Employee - Delivery Driver in Scottsburg, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Pizza Hut part-time (Less than a year)

    Pros

    Nice people, easy work, fun when driving around.

    Cons

    Boring, not a career just a job. Not enough money. Not paid enough for gas to deliver.

    Advice to Management

    Give delivery drivers the WHOLE delivery fee instead of less than half of it.


  2. Helpful (1)

    An open door for someone with limited options

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in San Antonio, TX
    Current Employee - Delivery Driver in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pizza Hut full-time (Less than a year)

    Pros

    Low barrier to entry - If they don't take you as a driver or cook or server, you're a moron. Your boss is a hit or miss but the work environment can be flexible with the right boss.

    Cons

    No real training programs for management so many of them are constantly winging it, cutting corners, some are downright terrible and it takes forever for them to get fired by corporate. Many many many of the stores violate health codes and employee rights on a daily basis. Most stores do not have a team environment nor a culture of good work ethic. The over performers soon become slackers by seeing on a day to day basis how much slackers get away with. No benefits for employees. Let me get health insurance, 401k, anything... at least I will feel in some small yet significant way valued as a person and employee.

    Advice to Management

    Learn from organizations at the top; other industries. Learn how they review employees, conduct interviews, get feedback to make improvements and boost employee morale. The employees are making minimum wage so you need to motivate with other means than just money because 7.25/hr is not going to cut it. Reward good behaviour and create a culture of strong work ethic and push out the slackers - you know who I'm talking about, the girl who takes 8 - 20 minute cigarette breaks, just fire her ass!


There are newer employer reviews for Pizza Hut
There are newer employer reviews for Pizza Hut

See Most Recent

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