27 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great money, but tourist trap!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Server  in  New York, NY
Former Employee - Server in New York, NY

I worked at Planet Hollywood full-time for more than a year

Pros

You can make great money once you get used to the flow of the restaurant and how to determine which tourist will tip and what not so you can upsell or not. You have to work extremely hard and bus and run food to most of your tables. Be able to handle being sat 4 tables at a time or more during rush!

Cons

Tourist trap, bad management, old micros system pos. Long hours!

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for Planet Hollywood

  1.  

    excellent training restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Las Vegas, NV
    Former Employee - Manager in Las Vegas, NV

    I worked at Planet Hollywood

    Pros

    strong policies for training, spec adherance,customer service

    Cons

    outdated concept, shrinking market share

    Advice to ManagementAdvice

    Continue to focus on food quality, menu items and service standards. Updating the celebrity partners to be more contemorary is a must.

    Recommends
  2.  

    life changing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Prep  in  Myrtle Beach, SC
    Current Employee - Prep in Myrtle Beach, SC

    I have been working at Planet Hollywood

    Pros

    9 to 5 and every other wkend

    Cons

    stress can go through roof

    Advice to ManagementAdvice

    listen to all sides

    Recommends
    Approves of CEO
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