27 Employee Reviews (View Most Recent)

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Do not work here!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Orlando, FL
Former Employee - Anonymous Employee in Orlando, FL

I worked at Planet Hollywood full-time

Pros

A job that pays a wage. Good insurance benefits that don't cost an arm and a leg.

Cons

disorganized in the extreme, Poor leadership, poor training, boasts the fact that they are a private company only because there is no way they could ever be publicly traded, poor SOP's.

Advice to ManagementAdvice

take a hard look at the people who are in management positions and truly ask yourself if they are suited for that position, and why they are in that position to begin with

Doesn't Recommend
Neutral Outlook
Approves of CEO

Other Reviews for Planet Hollywood

  1. 1 person found this helpful  

    Great money, but tourist trap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  New York, NY
    Former Employee - Server in New York, NY

    I worked at Planet Hollywood full-time for more than a year

    Pros

    You can make great money once you get used to the flow of the restaurant and how to determine which tourist will tip and what not so you can upsell or not. You have to work extremely hard and bus and run food to most of your tables. Be able to handle being sat 4 tables at a time or more during rush!

    Cons

    Tourist trap, bad management, old micros system pos. Long hours!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    excellent training restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager  in  Las Vegas, NV
    Former Employee - Manager in Las Vegas, NV

    I worked at Planet Hollywood

    Pros

    strong policies for training, spec adherance,customer service

    Cons

    outdated concept, shrinking market share

    Advice to ManagementAdvice

    Continue to focus on food quality, menu items and service standards. Updating the celebrity partners to be more contemorary is a must.

    Recommends
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