Plum District

  www.plumdistrict.com
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50 Employee Reviews (View Most Recent)

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4 people found this helpful  

Good idea, some great individuals, lots of funding but incompetent leadership.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA

Pros

- Met some intelligent, passionate people
- Great idea for a company powered by moms
- Kleiner Perkins backed
- Access to successful, inspirational guests that would come speak at the company
- Good pay, standard startup benefits

Cons

- Culture was depressing: employees from interns through management spent a huge amount of time talking negatively about company prospects and questioning the leadership team
- All of the best people I thought I could learn from had left
- Leadership was always telling us a story, but you could tell from employee buzz that people didn't believe it
- Employee satisfaction surveys in which I (and other co-workers I talked to) would give constructive feedback and low reviews never had an impact. Why ask if you don't plan to do anything?
- People disappeared with no explanation
- Sales goals were nearly impossible to reach
- Hitting an unrealistic number is not motivating--I joined to create jobs for moms and help local businesses
- Shady CEO
- CEO cheerleads all the positive growth, but the whole company knew if we didn't run 20-30% discounts, nothing would sell
- CEO treats employees like children (and not like a Mom). Morning roll-call, time wasting "Inbox zero" and time management exercises, people would leave her office crying, etc
- Lots of meetings, little follow through
- End of the month desperation to make numbers
- Lots of talk about values but the only real value was hitting unrealistic numbers
- Really bureaucratic for a startup

Advice to ManagementAdvice

Your employees talk a lot more then you think they do. Everyone knows that you're spending way too much money and the revenue just isn't there. Spend less time trying to manipulate your people and more time helping them succeed. It's not about CEO cheerleading and making empty promises. Start 'Know(ing) your values and who you are and liv(ing) your li(ves) accordingly'. Stop copying everyone else a year too late and start doing something original. Decide if you care about moms. If you really do, then actually do something about it. Thank your lucky stars the people holding the purse strings haven't tossed you out yet.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Plum District

  1. 2 people found this helpful  

    Employees are smart as a whip, but corrupt leadership tanks the startup.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Manager  in  San Francisco, CA
    Former Employee - Content Manager in San Francisco, CA

    Pros

    *Great coworkers - fun group of people to be around
    *Lots of talent, innovative thinkers, hard workers
    *Interesting idea that may have been effective if executed properly

    Cons

    *Utter disorganization, along with an overly bureaucratic mentality that prevents improvements in the structure and workflow of the company
    *Demoralizing senior level management
    *Awful team building exercises used to single out and humiliate individual employees
    *Unreasonable work expectations and hours
    *Insufficient training
    *Flash decisions made in a desperate attempt to inflate failing revenue targets with no regard for their impact on the future of the company

    Advice to ManagementAdvice

    Listen to your employees and respond. They know what they're doing in the daily operation of the business better than you do. Don't lie about how things are going. Everybody knows, and dishonesty makes it unbearable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Originally inspiring and well intentioned start-up, turned into a disaster and horrific place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Corporate Office Employee  in  San Francisco, CA
    Former Employee - Former Corporate Office Employee in San Francisco, CA

    Pros

    - Good learning experience: Because there were not enough resources and I took on the roles of 2-3 people, I was able to learn a lot and crammed in what seemed like 4 years worth of work experience into my year and a half at Plum District.

    - Some great people: So many of the people working at Plum District are/were talented, interesting, smart and great to work with. The coworkers were what kept me at the company for nearly a year after I became extremely unhappy and first considered leaving (I eventually did leave, voluntarily).

    -Inspiring idea: I still love the idea of empowering moms to be able to work on their own time and schedule to earn money while still being present in their children's lives. It's unfortunate that it hasn't been executed well at Plum District.

    Cons

    -Brutal, toxic, practically abusive working environment and CEO management style. It was really an environment of fear - the CEO especially did not treat people with respect or dignity, and many people simply disappeared with no explanation or acknowledgment.

    -Hypocrisy: Management always spoke to maintaining a good work/life balance and being less chaotic at work, but didn't help the company make any changes to allow for this balance. When I worked at Plum District, I worked 70-90 hours a week. I was adequately compensated (although 10K under industry average for my position), but I know many of my co-workers worked the same hours and were horrifically underpaid, despite their attempt at negotiating a well deserved raise.

    -Absurd company goals that were not realistic and the desperate attempts to reach them led to shady and demotivating practices.

    -Poor internal communication and people quick to blame others or throw them under the bus. I believe much of this was due to the toxic and fearful environment created by management.

    -Extremely low morale and high turnover rate: Even when I was there, it was becoming clearer and clearer that the business model simply didn't work. Without discounts, nothing sold. Burn out rate was also extremely high. Between voluntarily and involuntary turn-over, it was rare that anyone lasted more than a year. Since its start in April of 2010, Plum District has gone through: 3 VPs of Marketing, 2 VPs of Sales, 2 VPs of Product, 1 VP of Technology and 1 VP of Business Development. And this is just the highest level management team - I can't even begin to count the number of Regional Managers & other corporate employees who have left / been forced to leave.

    Advice to ManagementAdvice

    Remember your humanity and recognize the loyalty, dedication, and amazing work that people are giving to your company. Think about the long-term growth and stop making every decision based on the end of month goals. Stand up when you think an idea or practice is unethical or demoralizing. Listen - really listen - when people have the courage to express their opinions or offer constructive criticism. Find something original to do with the incredible network of moms that you have rather than trying to make the daily deal platform work - it won't.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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