PlusNet

www.plus.net
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There are newer employer reviews for PlusNet

 

Dynamic company going places

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Sheffield, England (UK)
Former Employee - Anonymous Employee in Sheffield, England (UK)

I worked at PlusNet full-time (more than a year)

Pros

Great people
Hungry to grow
Fantastic Customer Service ethos
Great products

Cons

Work life balance can slip out of kilter

Recommends
Positive Outlook

18 Other Employee Reviews for PlusNet (View Most Recent)

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  1.  

    Great Company, punching above its weight in a crowded market place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PlusNet full-time (more than 3 years)

    Pros

    Generally fun environment - tough, hard working and professional but I enjoyed the challenges.
    Its a growing business - its creating jobs all the time through its growth which is good for Sheffield.
    Managment are accessible - no-one is standoff ish and will make time to talk. there is a refreshing lack of politics.

    Cons

    Its owned by BT whose senior people are invisible and pay lip service to Plusnet at times.
    Talent can move on, which is inevitable but could be avoided better through clearer promotion opportunities

    Advice to ManagementAdvice

    Technology is key and needs more investment to keep pace with the market.
    The staff make Plusnet great

    Recommends
    Positive Outlook
  2.  

    Must try harder...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sheffield, England (UK)
    Former Employee - Anonymous Employee in Sheffield, England (UK)

    I worked at PlusNet full-time (more than a year)

    Pros

    Free broadband and phone, shifts are ok for a call centre. The team I worked in were one of the best and I would've left sooner if it wasn't for them. It is the front line call handlers that hold the company together!

    Cons

    Very happy to put you on a "development opportunity" so you take on more work and responsibility but for the same wage. When it comes to a that open vacancy eventually comes (and be prepared for a long wait), if you can't suck eggs or you're not part of the "club" then get ready to get shafted.
    Management is completely out of touch with its front line work force and understanding the needs of their customers

    Advice to ManagementAdvice

    High level management should try speaking and interacting with their front line staff, even better they should try speaking to their customers and get to understand their needs better.

    Recommends
    No opinion of CEO
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