There are newer employer reviews for Plymouth Rock Assurance

 

Dissapointed as company talks the talk but can't walk the walk.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Claims Representative in Red Bank, NJ
Current Employee - Senior Claims Representative in Red Bank, NJ

I have been working at Plymouth Rock Assurance

Pros

The office (physically) is nice. Location is good. New logo is also okay.

Cons

I have to laugh because I'm always hearing Gerry Wilson telling people how Plymouth Rock is a major player in the insurance market in NJ, however, some of the ways the company handles things are so dated and old. There is no growth and the business model is flawed. Almost all the business comes from agents. The issue is that agents are consistently writing less auto & homeowner policies each year - it's a fact. There seems to be no plan for growth to combat this. Furthermore, within the last year the company made a big deal that one can now purchase a policy online! Wow, only 15 years after Progressive and Geico were doing that. Try getting a quote online from Plymouth Rock - it is terribly slow and not user friendly. Face it - the bottom line is that the company is not growing and will continue to contract until someone else in the market buys the book of business and absorbs it into their growing business.

Advice to ManagementAdvice

Stop the good old boys club culture and retain top talent. This means treating and compensating the top talent. While you may not have as many friends as before, you will have competent top people willing to dig the company out of the hole it's in and start to the grow the company again.

Doesn't Recommend
No opinion of CEO

44 Other Employee Reviews for Plymouth Rock Assurance (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    Great Place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Plymouth Rock Assurance

    Pros

    1) Great Management - work with some really smart people.
    2) The work evironment is very pleasant. People have a sense of humor in this office and they appreciate you more if you can be social and friendly
    3) They expect a lot from thier workers which is a good thing since it pushes people to give thier very best.
    4) Salaries are competitive

    Cons

    1) The communication between departments is really bad. The recruiting process is not very streamlined and efficient.
    2) Work load is not evenly distributed.

    Advice to ManagementAdvice

    1) Communication is one area that the management needs to work on serioulsy
    2) Work load needs to be Equally distributed.

    Disapproves of CEO
  2.  

    Avoid it if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Boston, MA
    Current Employee - Customer Service Representative in Boston, MA

    I have been working at Plymouth Rock Assurance

    Pros

    Location in Boston, but the building is old. The gym downstairs is good.

    Cons

    Old, stale way of doing business. Not adaptable to today's competitive environment. They like to say they are different from other insurance companies, but they are not.
    Computer systems are old and clunky.
    A very unprofessional place. They don't promote people in the company and hire from the outside.
    Training is a joke...I am in the customer service area and the management does not know what they are doing. I know other departments are the same way.
    If you go here, plan to say for only a year, then move on. They don't pay well.

    Advice to ManagementAdvice

    Be more genuine...no one really believes what Hal and Jim are saying.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Plymouth Rock Assurance

Work at Plymouth Rock Assurance? Share Your Experiences

Plymouth Rock Assurance

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.