Polo Ralph Lauren

  www.ralphlauren.com
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402 Employee Reviews (View Most Recent)

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High expectations. Great GM.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Round Rock, TX
Current Employee - Sales Associate in Round Rock, TX

Pros

This is a good, stable company in a growth cycle. The GM responds quickly to the needs of the store as a whole and shares successes with staff. He cares about the sales staff and addresses concerns quickly. There is a lot of traffic through the store which means it generally makes it's goals.

The scheduling system is great. An 8 hour shift automatically includes two 15's and an hour and management is held accountable for getting everyone their breaks. Recovery after closing is well planned as are floor sets. Associates are never expected to stay beyond time scheduled. Sometimes the option is offered though.

The GM treats everyone as a highly valued member of the team.

Cons

This is a very physical job. Associates are expected to dress well and be prepared to mix great customer service with some manual labor. Expect to spend 5-10 hours on your feet and moving. Wear good shoes and comfortable RL brand clothing.

Retail can be very cliquish, which can make some days unpleasant. But most of the associates are caring, honest people.

Moving up includes being willing to relocate.

Advice to ManagementAdvice

Break up the cliques. Post internal policy changes on the bulletin board so you don't have to remember to tell everyone. Post more realistic examples of dress code options.

Make sure all the managers value associates the way the GM does.

Get Big & Tall back in the store. We get asked for it almost daily. Bring in shoes and handbags. We get asked for those almost daily as well. Petite women's would be amazing too.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Polo Ralph Lauren

  1.  

    Once in a Life-time Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant to Ralph Lauren  in  New York, NY
    Former Employee - Assistant to Ralph Lauren in New York, NY

    Pros

    Marvelous Boss! Working for Ralph was one of the highlights of my unique career. I learned so much from him. I gained a lot of knowledge in how you successfully run a company and how you treat your employees. Well-Diversified, Fantastic perks, Unique individuals, Beautiful space!

    Cons

    No mentor, few job opportunities, no open door policy.
    The salary wasn't realistic for New York. Being the Assistant to Ralph Lauren, it was difficult to stay with-in the company and gain respect for my "own" accomplishments. I found that people were not so receptive but Ralph was amazing and stayed in contact, even after I left the New York office.

    Advice to ManagementAdvice

    Implement a Mentoring Program and offer better salaries.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Children's Wear...stay away extremely negative work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Development Manager  in  New York, NY
    Former Employee - Product Development Manager in New York, NY

    Pros

    - Great discount
    - Company name looks good on resume

    Cons

    I hope someone from RL very upper management does see this review. The Children's Wear department is an extremely negative work environment. People are constantly resigning from this department. Almost every week someone is resigning. The record for shortest time here is 2 weeks. People have quit without a job lined up because they just don't want to be there. People have quit and walked out the same day because they can't even bear to stay for the 2 wk notice. Back stabbing, verbal abuse and intimidations goes on here. Management likes to throw the underlings under the bus for no apparent reasons to make them look good in front of upper management from design office. The office itself is extremely neglected, ceilings cracked with holes in the ceiling allover the conference room and work area, some days the air vents are turned off making it very hard to breathe in the office, dust all over the employee areas, carpet that hasn't been clean in years. Outdated furniture that is near it's expiration date that upper management refuse to replace because they say the company does not have the budget for it. Ridiculous meeting schedules for every little thing. People set up meetings just to set up meetings. Not allowing people to go get lunch or use the bathroom during 9 - 6 all day meetings. Upper management ask their assistants to get lunch for them while all the underlings starve and watch them eat. A director even told someone to put on a diaper when asked to step out a moment to use the bathroom. If you are a few minutes late of step out for a moment during a meeting you are yelled at or look down upon. I'm told people have reported these issues to HR but they're on upper management side and won't do anything. Underlings do work late and on weekends while upper management leaves on time.

    Advice to ManagementAdvice

    Some morals are needed in this department. An HR person that truly cares about employess need to shadow this office for a month to see all the negativety and power abuse that goes on. Some upper managerment really need to be removed here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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