Portfolio Recovery

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40 Employee Reviews (View Most Recent)

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1 person found this helpful  

I would recommend!

Collector (Former Employee) Newport News, VA

ProsTop of the line training, I went into the the debt collections field after "looking" for a career change , when I was released from training I had a great understanding of the job requirements and had excellent continuational support. After being assigned to a Team of collectors, you are entered into a very competetive environment which helps to off set the UNDESIREABLE thought of calling our fellow Americans who 90% of the time already know and live in the misery that they are in debt, although its very contridictory to my last statement, its a job that has to be done as I applied for it, working there taught me alot about where my present and future needs to be and go in order to never be on the other end of the phone..... with that said the primary objective is to be the top collector, all the hours spent creating affordable plans or landing a lucky break that someone is calling to SETTLE the account there was always a day that EVERYONE is recognized. The management team is Always available the supervisors have high expectations set of them in which help to keep us up to date with all process and procedures,and constantly driving numbers by running power hours and incenting individuals on a daily basis (instead of just that 1 bonus at the end of the month),,, its a great state of the art environment,,,

ConsNone specific, hours do call for nights (?)

Advice to Senior ManagementDont only seek out your top performers for career advancements, get to know EVERYONE on an individual basis,, at times the feeling of a "management click" existed........... however no complaints in the knowledge of the industry and companies overall standings, and what the initiatives of a Senior Managment team were. and to be clear none were ever NONAPPROACHABLE in regards to needing assistance with issues etc...

Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Good, Bad & Ugly

    Manager (Current Employee) Norfolk, VA

    I have been working at Portfolio Recovery


    Pros: Competent upper management is perhaps the strongest asset of PRA.… Cons: Promotions come to favorites or pets and often many job… Advice to Senior Management: Be more agressive in announcing job openings. More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pretty decent

    Anonymous Employee (Current Employee)

    I have been working at Portfolio Recovery full-time for more than 3 years


    Pros: Strong company, great promise for growth, I enjoy my peers and if you play your hand… Cons: Collections is definitely not for everyone. Politics are alive and well here.… Advice to Senior Management: Work on internal equity, pay ops managers more $$ – I'm optimistic about the outlook for this company… More
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