Portfolio Recovery

  www.portfoliorecovery.com
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44 Employee Reviews (View Most Recent)

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it was a learning experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Representative
Current Employee - Account Representative

Pros

I like the other collector's. i know how to read from a scrpit.and not to have my cell phone with me

Cons

they do not treat their collector's well..they only think about their investor's they forgot that the collector's are the ones on the phone speaking with thier debtor's... they expect you to dress up when they have investor's in the building

Advice to ManagementAdvice

Take care of your collector's, more trainiing for manager's stop hiring just anybody off the street. pay your collector's what they are worth..then you woulkd not have to worry so much about investors

Doesn't Recommend
No opinion of CEO

Other reviews for Portfolio Recovery

  1.  

    "Just not for everyone"

    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Collections Representative  in  Dallas, TX
    Former Employee - Collections Representative in Dallas, TX

    Pros

    Team was awesome. Prizes were great!

    Cons

    Starting pay was low for employees with families.

  2.  

    Working here is what you make it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative  in  Hampton, VA
    Former Employee - Account Representative in Hampton, VA

    Pros

    free monthly lunch, uncapped bonuses, unfair recognition - if management favored you or your manager then you will get acknowledged for being in the top 3 or 5 of the month, hit goal each month aand build your base to come in to goal each month and you will do fine, bonuses on top of hourly pay will put you over 30 and 40 thousand dollars without a degree that is awesome, turkeys and wine and or cider is given around thanksgiving time

    Cons

    can lose job for not making goal, unfair dialer time , you will get tired of clicking to dial a phone number , two people cant be off on the same day on a given team , its a numbers game with PRA, avps are very biased

    Positive Outlook
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