Portfolio Recovery
2.8 of 5 31 reviews
www.portfoliorecovery.com Norfolk, VA 1000 to 5000 Employees

31 Employee Reviews (View Most Recent)

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  • Culture & Values
         
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  • No Opinion of CEO

 

Ok job, if you have no education!

Account Representative (Former Employee)
Norfolk, VA

I worked at Portfolio Recovery full-time for less than a year

ProsBonuses !Your commissions earning potential is unlimited, pto, benefits, co-workers, on site gym and cafeteria.

ConsMicromanagement, You get treated like your in grammar school, low wages, classless individuals, drama, you are only as good as your last payment collected, many managers shouldn't be managers. They are always hiring because they have a hire turn over rate.

Advice to Senior ManagementStop treating employees like grammar school kids. We understand that are purpose for being there is to collect money!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Stick to no harassment in the workplace!!!!

Account Representative (Current Employee)
Jackson, TN

I have been working at Portfolio Recovery full-time for more than a year


Pros: At PRA, you can make some really great money. Bonus checks are given monthly and they help out alot!!! You will work for every penny… Cons: They don't take harassment serious enough. You only get your bonus check if you have 40 hours each week, if you fall even one minute… Advice to Senior Management: Listen to your employees and take action about it!! Quit lying to some clients about being able to… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

You Will Work For Every Penny

Account Representative (Former Employee)
Newport News, VA

I worked at Portfolio Recovery full-time for less than a year


Pros: I started off making 10.00 an hour for training and had no previous call center experience I was able to make a bonus for… Cons: the schedule i worked was horrible 11am to 12 midnight and they are not understanding when it comes to calling out for ANY reason whether… Advice to Senior Management: Management is really insensitive and unwilling to help you. Training only last for a couple weeks and they… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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