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Helpful (1)

a company for beginning collections...not seasoned collectors...every thing is controlled...

  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Legal Collections in Las Vegas, NV
Former Employee - Legal Collections in Las Vegas, NV

I worked at Portfolio Recovery full-time (More than 3 years)

Pros

slow and steady pace...so quite you think your in an library

Cons

vp/managers involved in every step of collections...tell you when to do call-backs...don't allow you to know how much money you've collected...have favorites that they help make their money then pretend that their the best...total b/s...listen to your calls allday...

Advice to Management

need to allow collectors to collect and help when needed...instead of feeling that your smoke break is a priority...

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  1. Overall positive, lots of changes that won't end well.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Norfolk, VA
    Current Employee - Operations Manager in Norfolk, VA

    I have been working at Portfolio Recovery full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good people, lots of excitement,

    Cons

    too corporate recently needs to go back to the values it had when started

    Advice to Management

    relax


  2. collections aint so bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Jackson, TN
    Former Employee - Collections Representative in Jackson, TN

    I worked at Portfolio Recovery full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good money .. can make great montly bonus's . sit in front of a computer dialing a phone 8 hrs a day

    Cons

    management .. i had a bad experience working for PRA .. i was a good collector but a manager decided he didn't like me. so i was fired for being to loud on a collection floor of 200 collectors. would i recommend this company to anyone looking for a job.. NO.. not at all

    Advice to Management

    don't fire someone thats making you money just because you don't like them personally.. are they really that bad.. or is it personal


There are newer employer reviews for Portfolio Recovery
There are newer employer reviews for Portfolio Recovery

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