There are newer employer reviews for Premera Blue Cross
There are newer employer reviews for Premera Blue Cross

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Helpful (2)

Great Company

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Mountlake Terrace, WA
Current Employee - Customer Service Representative in Mountlake Terrace, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Premera Blue Cross full-time (More than a year)

Pros

Peers, Team Leads, Holidays Paid Off

Cons

Corporate Standards on Average Handle Time, Adherence, and Quality

Advice to Management

Less pressure on performance

Other Employee Reviews for Premera Blue Cross

  1. Helpful (1)

    Nature of the health-care business, I guess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - Enrollment Analyst in Mountlake Terrace, WA
    Former Contractor - Enrollment Analyst in Mountlake Terrace, WA
    Recommends
    No opinion of CEO

    I worked at Premera Blue Cross as a contractor (Less than a year)

    Pros

    Was well-trained for temp work. Nice people. Lots of parking. Good bus access.

    Cons

    Not properly prepared by temp agency about actual job. During peak work time, a bit chaotic.


  2. Helpful (3)

    Mixed - lot of good and bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Current Employee - Anonymous Employee in Mountlake Terrace, WA
    Neutral Outlook
    No opinion of CEO

    I have been working at Premera Blue Cross full-time

    Pros

    Beautiful campus - landscaping always looks nice. Just added more parking, too (free) BBQ's in the summertime PTO policy - good incentive to not get sick! 22 days for the first 15 years, plus 8 company holidays Easy commute for those who live on the north end Pension plan in place, and is funded every year Good bonus and benefits plan (employee only doesn't pay any health plan premium) Company has stayed out of the negative press, a real plus given the healthcare industry today It's not Regence/Cambia! Focus on process improvement and doing the right thing - hasn't made the same blunders that Regence has Good local company to have on your resume Has won some new big name clients recently from national companies: Starbucks, Alaska Airlines Big name customers: Microsoft, Weyerhauser, etc. People want health insurance - company is largely recession proof...nice place to be 2008-2011

    Cons

    Some managers are great, others are horrible. Hope you get a great one! The "LEAN" philosophy is good overall, but in some departments, it translates into understaffing Not sure if the CEO still exists - it's been months since I've seen him...and I work on the same floor! It's in the healthcare industry - will this company still be around in 2 years? Anyone's guess... Management by textbook/article - managers take classes, read books, then assume they know it all

    Advice to Management

    Understand that "LEAN" works both ways - if you want "excellence", then be prepared to staff accordingly where needed.


There are newer employer reviews for Premera Blue Cross
There are newer employer reviews for Premera Blue Cross

See Most Recent

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