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3 people found this helpful  

Good co-workers, benefits provider needs to be reconsidered & culture is in flux

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales
Former Employee - Sales

I worked at Press Ganey full-time (more than a year)

Pros

Decent base pay, several energized employees throughout, good plan for the future with introduction of technology, great HR team, good co-workers, knowledgeable leadership

Cons

Expectations need to be more realistic, pushed selling technology to existing clients before successful delivery capability, working environment demands 60+ hour work week, created counter productive relationship with industry leaders after adding consulting, difficulty working with health plan provider involving ongoing medical benefits, slow to respond to competition pressure involving significantly lower pricing

Advice to ManagementAdvice

Live the words you speak - Under promise and over deliver & evaluate your benefits provider through employee feedback

Doesn't Recommend
Neutral Outlook
No opinion of CEO

109 Other Employee Reviews for Press Ganey (View Most Recent)

Sort: Rating Date
  1.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Wakefield, MA
    Former Employee - Intern in Wakefield, MA

    I worked at Press Ganey as an intern (less than a year)

    Pros

    good management, work life balance, good working environment

    Cons

    I can't find anything that is bad.

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    If you care about making a difference in the patient experience - this is the company for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey

    Pros

    Press Ganey cares about patients - which is evident in our Compassionate Connected Care model. We are about reduction of suffering. I work with people who are mission-driven - who are energized by this vision and want to make a difference in the world - and with our clients/partners. People have certain ideas about consulting companies - and that is NOT us.

    Cons

    You had better be comfortable with change - and about stepping up to express your opinions. I say this especially to our Morehead colleagues. Get over it - you are Press Ganey now and we are so happy to have you! Apply what you know about culture to help us be better as a company. Your opinion and thoughts are invaluable.

    Advice to ManagementAdvice

    Keep doing what you are doing. It is making a difference.

    Recommends
    Positive Outlook
    Approves of CEO

    Press Ganey Response

    Jan 16, 2015Director of Internal Communications

    Thanks for your thoughtful review. And I agree, we value the opinions of our (former) Morehead colleagues in helping us to employ best practices to strengthen employee engagement.

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