Press Ganey

www.pressganey.com
There are newer employer reviews for Press Ganey

1 person found this helpful  

Great company to work for.

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Press Ganey

Pros

Great professional opportunities in patient satisfaction.

Cons

Travel can be a bit much.

108 Other Employee Reviews for Press Ganey (View Most Recent)

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  1. 3 people found this helpful  

    Good co-workers, benefits provider needs to be reconsidered & culture is in flux

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Press Ganey full-time (more than a year)

    Pros

    Decent base pay, several energized employees throughout, good plan for the future with introduction of technology, great HR team, good co-workers, knowledgeable leadership

    Cons

    Expectations need to be more realistic, pushed selling technology to existing clients before successful delivery capability, working environment demands 60+ hour work week, created counter productive relationship with industry leaders after adding consulting, difficulty working with health plan provider involving ongoing medical benefits, slow to respond to competition pressure involving significantly lower pricing

    Advice to ManagementAdvice

    Live the words you speak - Under promise and over deliver & evaluate your benefits provider through employee feedback

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Sincere goal to comprehensively Transform Healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Director in Northeast, NY
    Current Employee - Regional Director in Northeast, NY

    I have been working at Press Ganey

    Pros

    No longer simply the leading "survey company" Press Ganey is now considered a formidable thought leader in the industry having recruited such well respected experts as Dr. Tom Lee and Dr.Jim Merlino. Through development or M&A Press Ganey is making significant investments in strategic solutions that matter to clients. It's personally gratifying to meet with Senior Leaders at client organizations who see us as providing solutions, not just products

    Cons

    Lots of change-new colleagues,new Org structures,etc...
     It sometimes takes a while to find out who to go to for what as it's constantly evolving. But usually it results in a pleasant surprise as you are introduced to a new Subject Matter Expert or find out that something that a client needs is already under development.

    Advice to ManagementAdvice

    Schedule periodic "town halls" with just the RD's/ Frontline staff.
    We're the boots on the ground and many of us have been in healthcare a pretty long time and can provide strategic, direct feedback from client Sr. Leaders.

    Recommends
    Positive Outlook
    Approves of CEO
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