There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

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Helpful (4)

Run into the ground

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Chicago, IL
Current Employee - Sales in Chicago, IL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Press Ganey full-time (More than 5 years)

Pros

There is a nice level of flexibility in the job and the base pay isn't bad.

Cons

During my tenure with Press Ganey, there have been 4 CEOs. Each one brings in their own team and tries to "fix" what's wrong with the company. They add products and services without truly integrating them so that we have a myriad different platforms and teams that don't interact. Press Ganey's pricing models are so varied and complicated that it is difficult to tell a prospect what a service costs. That, coupled with PG being the high priced solutions, causes us to lose several deals. As a sales person, they have instituted a new comp plan in 2013 (which we have yet to receive in writing) that is convoluted, difficult to calculate, and penalizes the sales person for any decrease in a current client's revenue. So if a client discontinues a service because it isn't working - that money cancels out any new sales that were mad. It's possibly the worst SCIP that I have ever had in my 10+ years in sales.

Advice to Management

Streamline your offerings, make pricing more competitive and simple, and don't push a product out to market without testing it's readiness.

Other Employee Reviews for Press Ganey

  1. Helpful (4)

    The Iron Triangle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Addison, TX
    Current Employee - Project Manager in Addison, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (Less than a year)

    Pros

    Allowed me to work from home often. Was completely up to date and on the "bleeding" edge of technology.

    Cons

    Agile Methodology + set scope, set team, and set timeline + no ability to negotiate or assist in the initial setting of the timeline = disastrous projects. This would be OK if it were not the norm here.

    Advice to Management

    Read Management 3.0 and learn how to be Agile Managers. Adjust the release planning to allow for continuous delivery and regular deployments.


  2. Helpful (3)

    Was a great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Still has some great people doing some good things.

    Cons

    Very little incentive to work hard here unless you are one of the chosen few. The leadership has tried blaming previous leadership and made drastic changes but they continue to lose quality people and try to replace them with "resources".

    Advice to Management

    Don't just listen but actually make changes. It might be too late.


There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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