Press Ganey

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94 Employee Reviews (View Most Recent)

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3 people found this helpful  

Disapointing

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Benefits, hours flexibility.Able to work remotely.

Cons

Lack of leadership. Cut throat, cold working environment.

Advice to ManagementAdvice

Be Human.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other reviews for Press Ganey

  1. 4 people found this helpful  

    The company started out great, has become greedy and not employee oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Comment Processor
    Former Employee - Comment Processor

    Pros

    Insurance benefits were really good at the time. Well as long as it wasn't for a family, but for a single person, however the opportunity for different types of benefits was good.

    Cons

    No job security, constant scrutiny, they are money oriented for the higher ups in the company, not employee oriented, constant pressure, crazy expectations, knowledge of being fired at any moment for no reason.

    Advice to ManagementAdvice

    Go back to how the company was run when Dr. Hall was there, it has gone down since him leaving.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    A great company goes down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Wakefield, MA
    Current Employee - Senior Software Engineer in Wakefield, MA

    Pros

    At the rate people are leaving, they are likely to get desparate to hire replacements. There could be a good opportunity for someone who is looking at the end of 2013. There is still some level of accomodation of work/home balance but I am not sure that it will last. There is still the possibility that if the current senior management is replaced that Press Ganey could be a great company again. There are people who are being kept from doing that today.

    Cons

    The company is very short term focussed. This makes them do things that can have good immediate financial results but are likely to have fatal consequences in the future. The technical debt is enourmous and growing. Individuals do not matter in the company. It is clear that the management perception is that everyone is interchangable and easily replaced. The power structure is very buddy oriented, what was once called the old boys club (but with no gender discrimination at Press Ganey). Being the buddy of the next level up is far more important than competence. It appears that the company is in serious financial straights that has been well hidden from the financial analysts and investors. In the last two years, there has been one bonus paid (The CEO said that based on the financials it should not have been paid) and basically no raises even for exceptional performance according to the CEO.

    Advice to ManagementAdvice

    It is time to stop putting bandaids on fatal wounds. A vision for what the company wants to be is needed and needs to be sufficiently concrete that it can be realized. The greatest weakness of the senior management team is that there is little to no competence in the area of leadship. When the new senior management team came in, there was a grand vision which failed because the senior management did not know how to make the vision feel real and achievable. When it came down to actually planning a transition from the current state to the future state, the senior management could not develop the plans to make it achievable. Instead they assumed that they could start from absolute scratch and by some miracle, the company would arrive at that vision.

    You need to bring some people with real leadership skills into the company to compensate for the lack of these skills at the senior management level. Promoting people who are bullies and who pontificate with obviously no knowledge about their topic will not hlep build confidence in the "leadeship" of the management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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