95 Employee Reviews (View Most Recent)

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2 people found this helpful  

Mixed

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Press Ganey

Pros

Was a small company with a tremendous focus on patient/ employee/ physician satisfaction metrics, measurement, reporting, and helping clients scientifically understand their feedback and how to use it to improve.

Cons

Turned focus away from measurement; multiple clients and employees have left and continue to search for a company that truly focuses on accurate reporting of experiences. Several new management teams have come in and thrown the company off the rails. So many good people left, and continue to leave.

Advice to ManagementAdvice

Go back to your roots - return to your core business.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Press Ganey

  1. 1 person found this helpful  

    Great company

    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Press Ganey part-time for more than a year

    Pros

    good people, great field, hard work will pay off

    Cons

    undergoing transition, so tough to know where you stand at times

    Recommends
    No opinion of CEO
  2. 2 people found this helpful  

    Great colleagues, incompetent upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Press Ganey full-time

    Pros

    Fellow colleagues are very supportive. Flexible work schedule.

    Cons

    Upper management asks for constant feedback about work conditions and never seem to do anything about it. It's like talking to a wall.

    Advice to ManagementAdvice

    Please stop putting the cart before the horse. Have a set timeline for employees with respect to internal improvements. After years of hearing "we're working on it," people become disheartened.

    Doesn't Recommend
    Neutral Outlook
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