Press Ganey

  www.pressganey.com
  www.pressganey.com
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4 people found this helpful  

Loss of mission, vision and values is damaging those that matter most - the customers (external/internal).

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager
Current Employee - Account Manager

I have been working at Press Ganey full-time (more than 5 years)

Pros

Casual work environment with benefits (vacation time/insurance). Friendly, educated and helpful co-workers willing to help with tasks. Discount toward gym membership to improve employee fitness/wellness.

Cons

Major disconnect between employees and leadership. Lack of resources and staff to adequately serve the customers. Promotions, if they happen, are rare and typically occur at senior manager/executive level. Huge employee turnover throughout 2013.

Advice to ManagementAdvice

Lessons are repeated until they are learned...listen to your employees and implement improvements quickly.

Doesn't Recommend
Negative Outlook
No opinion of CEO

106 Other Employee Reviews for Press Ganey (View Most Recent)

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  1. 2 people found this helpful  

    Do not like the direction of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey

    Pros

    Laid back work environment and fast paced culture

    Cons

    Too many managers and too few associates

    Advice to ManagementAdvice

    Listen to associates more

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South Bend, IN
    Former Employee - Anonymous Employee in South Bend, IN

    I worked at Press Ganey as a contractor (more than an year)

    Pros

    Still some flex scheduling/WFH allowed, good people on teams, still some smart people remaining. Can still see a shadow of what the company used to be.

    Cons

    Bleeding staff off like crazy, low or non-existent raises, management constantly changing focus and promising clients projects on unrealistic delivery schedules. Always having to compromise product quality to get things done under the gun. Cannot hire new staff to cover attrition, or hiring process moves interminably slow if allowed (rarely).

    Advice to ManagementAdvice

    Resign.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Press Ganey

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