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There are newer employer reviews for Press Ganey

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Helpful (4)

Loss of mission, vision and values is damaging those that matter most - the customers (external/internal).

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager
Current Employee - Account Manager
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Press Ganey full-time (More than 5 years)

Pros

Casual work environment with benefits (vacation time/insurance). Friendly, educated and helpful co-workers willing to help with tasks. Discount toward gym membership to improve employee fitness/wellness.

Cons

Major disconnect between employees and leadership. Lack of resources and staff to adequately serve the customers. Promotions, if they happen, are rare and typically occur at senior manager/executive level. Huge employee turnover throughout 2013.

Advice to Management

Lessons are repeated until they are learned...listen to your employees and implement improvements quickly.

Other Employee Reviews for Press Ganey

  1. Helpful (2)

    Do not like the direction of the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Laid back work environment and fast paced culture

    Cons

    Too many managers and too few associates

    Advice to Management

    Listen to associates more


  2. Helpful (4)

    Unrealistic expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in South Bend, IN
    Former Contractor - Anonymous Contractor in South Bend, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Press Ganey as a contractor (More than a year)

    Pros

    Still some flex scheduling/WFH allowed, good people on teams, still some smart people remaining. Can still see a shadow of what the company used to be.

    Cons

    Bleeding staff off like crazy, low or non-existent raises, management constantly changing focus and promising clients projects on unrealistic delivery schedules. Always having to compromise product quality to get things done under the gun. Cannot hire new staff to cover attrition, or hiring process moves interminably slow if allowed (rarely).

    Advice to Management

    Resign.


There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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