There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

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Helpful (1)

My experience at Press Ganey has been rewarding and satisfying.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Press Ganey full-time

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

We generally work with people that want to have a positive influence on healthcare and peoples lives. The pay is good and we get to be creative in how we work with clients and prospects. Leadership communicates well encourages problem solving.

Cons

Integration of firms we've acquired into one cohesive organization seems to be challenge...not sure why.

Advice to Management

Continue to enhance online analytics platform without increased pricing.

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  1. Helpful (2)

    Mixed

    Former Employee - Comment Processor in South Bend, IN
    Former Employee - Comment Processor in South Bend, IN

    I worked at Press Ganey part-time (More than 10 years)

    Pros

    Used to be a great family atmosphere

    Cons

    No longer interested in employee retention or ideas

    Advice to Management

    Listen to those other than just Mgmt.

  2. Helpful (3)

    A Hot Mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN

    I have been working at Press Ganey full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some departments/teams are quite flexible and reasonable about work life balance, including working from home when needed.

    Cons

    Some departments/teams have a culture of constant chaos, tension and pressure.

    The company's new executive team(s) over the past few years have made it very clear that they are not interested in investment or retention of staff level employees. Overall, the morale in my department has improved a bit but remains low.

    The company is extremely top-heavy with many executives paid highly to make the important decisions (or, more accurately, to argue with each other over decisions that never get made, or get made only to be reversed within months) and not enough staff to complete work. Executives are out of touch with the actual work going on at any given time.

There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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