There are newer employer reviews for Press Ganey

3 people found this helpful  

A Hot Mess

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  South Bend, IN
Current Employee - Anonymous Employee in South Bend, IN

I have been working at Press Ganey full-time for more than 5 years

Pros

Some departments/teams are quite flexible and reasonable about work life balance, including working from home when needed.

Cons

Some departments/teams have a culture of constant chaos, tension and pressure.

The company's new executive team(s) over the past few years have made it very clear that they are not interested in investment or retention of staff level employees. Overall, the morale in my department has improved a bit but remains low.

The company is extremely top-heavy with many executives paid highly to make the important decisions (or, more accurately, to argue with each other over decisions that never get made, or get made only to be reversed within months) and not enough staff to complete work. Executives are out of touch with the actual work going on at any given time.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

93 Other Employee Reviews for Press Ganey (View Most Recent)

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  1.  

    Really Good Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Press Ganey full-time for more than 3 years

    Pros

    This team is very close knit and works hard. I can rely on my colleagues to get things done and we all have a lot of pride in what we do.

    The direction of the company is pretty compelling. No one else can do what Press Ganey can today, so I'm proud to work on something really different.

    Compensation is good - and there is still a 401k match! (which no one has anymore).

    Cons

    There's a lot of volume and you have to sort out how and where you are going to spend your time. It's constant prioritizing so you don't get overwhelmed. Not so balanced...

    Advice to ManagementAdvice

    I think it's the same everywhere. But we have a solid company, so it makes it worth the effort.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Mixed

    Former Employee - Comment Processor  in  South Bend, IN
    Former Employee - Comment Processor in South Bend, IN

    I worked at Press Ganey part-time for more than 10 years

    Pros

    Used to be a great family atmosphere

    Cons

    No longer interested in employee retention or ideas

    Advice to ManagementAdvice

    Listen to those other than just Mgmt.

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