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Helpful (2)

Instead of Good to Great has gone from Great to Mediocre

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Press Ganey full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Great front line staff; hard working, caring and intelligent. Wonderful CNO - love her focus regarding the importance of nursing on patient satisfaction. Get to work with great hospitals in various places across the nation.

Cons

Sr Management; more interested in promoting "their" way than making sure what is best for the organization. Too many egos. Not trustworthy - will make a decision one day and then reverse it a week later regardless of how it hurts any employees. Used to promote a small sample for surveying as the best methodology - now promote "every patient" as a way to charge more. Have lost a lot of good people which have been replaced by Sr Mgmt cronies.

Advice to Management

Start thinking about the welfare of the company, its workers and clients more than your own personal welfare.

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  1. Helpful (1)

    Making a difference in healthcare by leveraging the unique strengths of really great people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Chicago, IL
    Current Employee - Service Manager in Chicago, IL

    I have been working at Press Ganey full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    Cons

    There are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to Management

    Please continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.


  2. Helpful (1)

    Regional Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in South Bend, IN
    Current Employee - Sales in South Bend, IN

    I have been working at Press Ganey full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best leadership, very well respected by our clients, excellent products and solutions, very satisfied employee.

    Cons

    Multiple office locations requires greater effort to connect with colleagues


There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

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