There are newer employer reviews for Press Ganey

1 person found this helpful  

Instead of Good to Great has gone from Great to Mediocre

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Press Ganey full-time (more than 3 years)

Pros

Great front line staff; hard working, caring and intelligent. Wonderful CNO - love her focus regarding the importance of nursing on patient satisfaction. Get to work with great hospitals in various places across the nation.

Cons

Sr Management; more interested in promoting "their" way than making sure what is best for the organization. Too many egos. Not trustworthy - will make a decision one day and then reverse it a week later regardless of how it hurts any employees. Used to promote a small sample for surveying as the best methodology - now promote "every patient" as a way to charge more. Have lost a lot of good people which have been replaced by Sr Mgmt cronies.

Advice to ManagementAdvice

Start thinking about the welfare of the company, its workers and clients more than your own personal welfare.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

95 Other Employee Reviews for Press Ganey (View Most Recent)

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  1. 1 person found this helpful  

    Making a difference in healthcare by leveraging the unique strengths of really great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager in Chicago, IL
    Current Employee - Service Manager in Chicago, IL

    I have been working at Press Ganey full-time (more than 10 years)

    Pros

    The greatest satisfaction comes from knowing you can make a difference. If you have a great idea, you can run with it with blessings and support!

    Cons

    There are lots of moving parts and it's tough sometimes to see all the inter-related issues and impact of decisions.

    Advice to ManagementAdvice

    Please continue to push the envelope and innovate to better support our clients. Listen to them, respond to them, remember that we all work for them.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Regional Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in South Bend, IN
    Current Employee - Sales in South Bend, IN

    I have been working at Press Ganey full-time (more than 3 years)

    Pros

    Best leadership, very well respected by our clients, excellent products and solutions, very satisfied employee.

    Cons

    Multiple office locations requires greater effort to connect with colleagues

    Recommends
    Positive Outlook
    Approves of CEO
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