There are newer employer reviews for Press Ganey

 

Call Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bilingual Phone Survey Representative  in  South Bend, IN
Former Employee - Bilingual Phone Survey Representative in South Bend, IN

I worked at Press Ganey full-time for less than a year

Pros

Great Benefits and Management is friendly

Cons

Low pay based and not much room for advancement into new areas of work. Lots of negativity throughout the call center with unappreciated employees. Too focused on quantity and not focused enough on quality.

Doesn't Recommend

93 Other Employee Reviews for Press Ganey (View Most Recent)

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  1. 2 people found this helpful  

    Great people to work with and wonderful clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Baltimore, MD
    Current Employee - Sales in Baltimore, MD

    I have been working at Press Ganey full-time for more than 5 years

    Pros

    Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance). The people I work with are support and we have a great team.

    Cons

    Every position does require a lot of work but you do get recognized for your hard work.

    Advice to ManagementAdvice

    I am very pleased to see quite a few females in the Executive Management Positions and they have all done an amazing job and have been wonderful mentors.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Awesome work environment and friendly peers make this job awesome.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Intern  in  Wakefield, MA
    Current Employee - Marketing Intern in Wakefield, MA

    I have been working at Press Ganey as an intern for less than a year

    Pros

    Everyone is very friendly and helpful. The work being done is helping real people improve their quality of life as they improve the experience at hospitals around the world. Feel like you are actually making a difference. The environment in the office is very easy going as long as you get your work done. Executives in our office are all very friendly and make the time to connect with everyone in the office which is very different than other companies from my experience.

    Cons

    Sometimes it seems like with all the acquisitions that the goal is not clear to everyone but the communication has improved a lot with our CEO starting to send more emails that convey what the company is doing and why.

    Advice to ManagementAdvice

    Keep up the communication and keep engaging your employees.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Press Ganey

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