Progress Energy Florida

  www.progress-energy.com
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15 Employee Reviews (View Most Recent)

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A great place to get my first internship.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Intern  in  Crystal River, FL
Current Employee - Intern in Crystal River, FL

Pros

Everyone is very helpful. Theres a lot to learn and so many mentors willing to teach. The nuclear atmosphere is very safe and you really feel like the work you are doing is important.

Cons

In my department, Electrical/I&C Maintenance, there are no opportunities to design and innovate. Work mainly concentrates on maintaining and assuring proper function and safety.

Advice to ManagementAdvice

Upper management does a great job interacting with their employees,

Recommends
Positive Outlook
Approves of CEO

Other reviews for Progress Energy Florida

  1.  

    Comfortable, yet stressful and boring after so many calls.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Saint Petersburg, FL
    Former Employee - Customer Service Representative in Saint Petersburg, FL

    Pros

    The people I worked with were among the best. Dedicated to doing the best they could for a customer and the the company. It is a difficult position given some customers situations.
    Benefits are good and pay is good for the type of position.

    Cons

    Customers are sometimes abusive when they cannot get "what they want".
    Constant expectations of shorter call times when the calls are generally complex
    Selling different Progress Energy services to meet quotas.
    Getting out of Call Services to another department is almost impossible.

    Advice to ManagementAdvice

    Stop comparing the employees to the 3rd party company you hired to take the "less complex" calls.
    Allow more movement out of the Call Center Environment.
    Treat your call center service people as the professionals they are.

    Disapproves of CEO
  2.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Lake Mary, FL
    Current Employee - Anonymous Employee in Lake Mary, FL

    Pros

    The professional atmosphere and the flexible work schedules that allow hard work meshed with time with family is a great combination. The opportunities for other jobs within the company continue to grow.

    Cons

    The stigma from the public for working for a utility company. No one like to pay utilties bills but everyone at the company is working hard to keep costs down.

    Recommends
    Approves of CEO
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