Progress Energy Florida

  www.progress-energy.com
  www.progress-energy.com
There are newer employer reviews for Progress Energy Florida

 

Been a great ride....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Mechanic Millwright in Crystal River, FL
Current Employee - Mechanic Millwright in Crystal River, FL

I have been working at Progress Energy Florida full-time (more than 10 years)

Pros

Money, benefits, great people for the most part...

Cons

We have been bought out twice... First by CP&L and now by Duke Energy... Seems like the family atmosphere we had when I first started is gone... We always seem to come up short in these buy outs...

Advice to ManagementAdvice

Stop the GREED!!!!!!!!!!!!!!!!! I had to laugh at all the people that felt bad for Bill Johnson, Yall gave him a 44 million dollar severance package for his 2 hours of the new Duke CEO...

Recommends
Neutral Outlook

15 Other Employee Reviews for Progress Energy Florida (View Most Recent)

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  1.  

    A great place to get my first internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Crystal River, FL
    Current Employee - Intern in Crystal River, FL

    I have been working at Progress Energy Florida as an intern (less than an year)

    Pros

    Everyone is very helpful. Theres a lot to learn and so many mentors willing to teach. The nuclear atmosphere is very safe and you really feel like the work you are doing is important.

    Cons

    In my department, Electrical/I&C Maintenance, there are no opportunities to design and innovate. Work mainly concentrates on maintaining and assuring proper function and safety.

    Advice to ManagementAdvice

    Upper management does a great job interacting with their employees,

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Comfortable, yet stressful and boring after so many calls.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative in Saint Petersburg, FL
    Former Employee - Customer Service Representative in Saint Petersburg, FL

    I worked at Progress Energy Florida

    Pros

    The people I worked with were among the best. Dedicated to doing the best they could for a customer and the the company. It is a difficult position given some customers situations.
    Benefits are good and pay is good for the type of position.

    Cons

    Customers are sometimes abusive when they cannot get "what they want".
    Constant expectations of shorter call times when the calls are generally complex
    Selling different Progress Energy services to meet quotas.
    Getting out of Call Services to another department is almost impossible.

    Advice to ManagementAdvice

    Stop comparing the employees to the 3rd party company you hired to take the "less complex" calls.
    Allow more movement out of the Call Center Environment.
    Treat your call center service people as the professionals they are.

    Disapproves of CEO
There are newer employer reviews for Progress Energy Florida

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