There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

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A leading insurance company.

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Software Engineer in Cleveland, OH
Former Employee - Software Engineer in Cleveland, OH

I worked at Progressive Insurance

Approves of CEO
Approves of CEO

Pros

It's a big company, and has the resources to offer many opportunities for training and career growth. There are also opportunities to work in different areas of the company, which allows you to get breadth of experience. If you don't like working in one area, you can fairly easily move to other areas. There are pretty clear processes and procedures for almost everything, so if you like structure, this is the place to be. Many departments, other than those with direct customer contact, have liberal dress codes. There are some nice employee-friendly perks, such as exercise centers, in-house medical clinics, etc.

Cons

There are many, many layers of management. This can translate to decision makers who are insulated from the information they need. Another downside is the "gain-sharing" plan which makes a nice bonus in good years but in lean years can bring your pay below what you may have planned. Because there are processes and procedures for almost everything, it may be difficult to innovate or make changes. This is particularly true with some managers who may be afraid to rock the boat. Of course, there are some managers who can apply common sense to help get the job done too.

Advice to Management

Because there are many layers of management, work to improve communications up and down.

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  1. A great place to work, but don't expect huge monetary rewards

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Process Manager in Cleveland, OH
    Current Employee - Marketing Process Manager in Cleveland, OH

    I have been working at Progressive Insurance

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Progressive is an environement where you are constantly placed in situations that are challenging and thought provoking. However, the amount of support you get in any of these situations is actually quite impressive. This truly is a place where everyone's opinion is valued and that your unique thoughts are incorporated into how the company does business. The career pathing particularly with indivudual managers is very good. As an employee you spend a very reasonable amount of time talking with management to determine where you will go next. It is the support and inclusiveness of the organization which make it a truly great place to work.

    Cons

    Progressive frequently suffers from a lack of visionary or strategic leadership. Most decisions are made very tactically which can lead to suboptimal results. Because the culture is so focused on analysis and quanititative skills, it can be hard for someone without those skills to be taken seriously or given opportunity. There is also a tendency to make quick judgements of data that, while statistically significant, does not feel right. This leads us to always stay down a consistent path, but not reward or recognize people who are willing to try something new and learn by failing. Additionally, the compensation for the amount of work that is required of you is severly lacking. Salaried employees frequently spend 7 days a week working and are paid rather low for what they contribute.

    Advice to Management

    Senior management needs to take a hard look at themselves and ask if we are doing the right things constantly. It isn't enough that we are meeting business goals, but rather that we are meeting business goals with a culture that supports and encourages the growth of individuals. I believe that the key to Progressive success in the coming years will lie in the ability to try new things quickly and adapt to an ever changing insurance market.

  2. Helpful (4)

    Say goodbye to your personal life.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Portland, OR
    Former Employee - Claims Adjuster in Portland, OR

    I worked at Progressive Insurance

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Progressive gives very thorough training for someone entering into the claims career. If you are willing to relocate, there are always lots of opportunities for advancement, in claims or other departments. The work environment was good for the first half of my tenure with this company, but then when the department manager changed, the environment became increasingly negative.

    Cons

    The turnover rate for claims is very high. During my 2 years there, I saw at least 20 people come and go from a department that has about 25 people in it. You will be expected to work 50+ hours a week, without overtime pay. There was one day that I was assigned to a training class that lasted for 7 hours. When I got done with that class, I went back to my work station and saw that I still had been assigned a full days worth of claims that I had to work. Don't join any group or league for the after-work hours. You'll never be able to count on making it there in time (unless it's after 9pm).

    Advice to Management

    Senior Management already knows that employee turnover is a huge problem for the company. They are trying different things, but it really is like putting a band-aid on a stab wound. The work environment needs an overhaul.

There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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