Progressive Insurance

www.progressive.com
There are newer employer reviews for Progressive Insurance

 

Slipping in concern for customer service, but easy to advance

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Claims Adjuster in Kansas City, MO
Former Employee - Claims Adjuster in Kansas City, MO

I worked at Progressive Insurance full-time (more than 3 years)

Pros

Salary is somewhat in line with other carriers
Claims - typical, but clients usually don't carry high limits, so you often will have a limits issue
Management- you have to stay in good with them in order to get advancement
Gainshare- "bonus" is nice

Cons

Hours- they work you to the bone and you are salary
Lacking in what makes sense for the customer, prefer to follow process instead of do what makes sense
Each office is doing their own thing, no consistancy between offices

Advice to ManagementAdvice

Listen to your staff
Ask questions
Be Fair

Recommends
Neutral Outlook
Approves of CEO

770 Other Employee Reviews for Progressive Insurance (View Most Recent)

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  1. 2 people found this helpful  

    Great company to work for out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster in Monrovia, CA
    Former Employee - Claims Adjuster in Monrovia, CA

    I worked at Progressive Insurance full-time (more than 8 years)

    Pros

    Good training, flexible schedule, decent benefits and almost guaranteed gain share.

    Cons

    Low pay compared to other companies. They'd rather lose their veteran, train someone new, work the rookie to death than pay someone who's been with the company over half a decade a little more. Their work environment survey is basically a popularity contest. And why would you want to anger someone you report to?

    Advice to ManagementAdvice

    Overhaul the WE survey. It's not really "annonymous"

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Applications Programmer in Colorado Springs, CO
    Current Employee - IT Applications Programmer in Colorado Springs, CO

    I have been working at Progressive Insurance full-time (more than a year)

    Pros

    Nice work culture, positive environment

    Cons

    In some aspects too process oriented

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Progressive Insurance

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