Progressive Insurance

  www.progressive.com
Work in HR? Unlock Free Profile

649 Employee Reviews (View Most Recent)

Sort: Rating Date

 

A great entry level position with huge room to grow.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Claims Generalist  in  Des Moines, IA
Current Employee - Claims Generalist in Des Moines, IA

Pros

-The opportunity to help people through a very challenging time of their life. Most people are very appreciative of everything you do for them.
-Competitive Pay
-Large amount of paid vacation/personal/sick days at an entry level position
-Gainshare - Profit sharing program
-Ability to move up in the company

Cons

-Hours can be very long. It's a salary position job, so there are going to be some late nights.
-It can be a very challenging job. You're attempting to help people who could be dealing with a huge loss, whether it be their truck, Harley, or a loved one.

Advice to ManagementAdvice

Continue to be very supportive to your employees.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Progressive Insurance

  1.  

    Slipping in concern for customer service, but easy to advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster  in  Kansas City, MO
    Former Employee - Claims Adjuster in Kansas City, MO

    Pros

    Salary is somewhat in line with other carriers
    Claims - typical, but clients usually don't carry high limits, so you often will have a limits issue
    Management- you have to stay in good with them in order to get advancement
    Gainshare- "bonus" is nice

    Cons

    Hours- they work you to the bone and you are salary
    Lacking in what makes sense for the customer, prefer to follow process instead of do what makes sense
    Each office is doing their own thing, no consistancy between offices

    Advice to ManagementAdvice

    Listen to your staff
    Ask questions
    Be Fair

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Overwhelming Workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Representative  in  Austin, TX
    Current Employee - Senior Claims Representative in Austin, TX

    Pros

    good pay
    job stability
    casual dress code
    onsite gym

    Cons

    very difficult to advance
    unrealistic job expectations
    impossible workload
    There's alot of talk about diversity and inclusion and work environment, but once you start the job all that matters is how quickly you can work with no mistakes. Nonstop, not a moment of downtime ever. Job objectives and goals set forth by upper management (who've never done the job) are unattainable. Performance reviews are about not meeting the job objectives, therefore, no raise.

    Advice to ManagementAdvice

    Do the call center rep job for a few days, no matter what dept you're in. Experience for yourselves the workload and expectations before you talk about work/life balance and improving the work environment.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for Progressive Insurance.

Worked for Progressive Insurance? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.