There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

Great company, not much room for advancement beyond manager in Austin

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Supervisor in Austin, TX
Current Employee - Call Center Supervisor in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Progressive Insurance full-time (More than 8 years)

Pros

Very safe environment, open door, good HR, internal promotions.

Cons

HQ is in Cleveland, so there just isn't that much to do in Austin beyond the supervisor/manager level.

Other Employee Reviews for Progressive Insurance

  1. A great entry level position with huge room to grow.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Generalist in Des Moines, IA
    Current Employee - Claims Generalist in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    -The opportunity to help people through a very challenging time of their life. Most people are very appreciative of everything you do for them. -Competitive Pay -Large amount of paid vacation/personal/sick days at an entry level position -Gainshare - Profit sharing program -Ability to move up in the company

    Cons

    -Hours can be very long. It's a salary position job, so there are going to be some late nights. -It can be a very challenging job. You're attempting to help people who could be dealing with a huge loss, whether it be their truck, Harley, or a loved one.

    Advice to Management

    Continue to be very supportive to your employees.


  2. Slipping in concern for customer service, but easy to advance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Kansas City, MO
    Former Employee - Claims Adjuster in Kansas City, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (More than 3 years)

    Pros

    Salary is somewhat in line with other carriers Claims - typical, but clients usually don't carry high limits, so you often will have a limits issue Management- you have to stay in good with them in order to get advancement Gainshare- "bonus" is nice

    Cons

    Hours- they work you to the bone and you are salary Lacking in what makes sense for the customer, prefer to follow process instead of do what makes sense Each office is doing their own thing, no consistancy between offices

    Advice to Management

    Listen to your staff Ask questions Be Fair


There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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